Features

Top Tips to Customer Service

When establishing a startup, or later on during the whole scale up journey, there is one general concept that holds good, and that is that you should try to under promise and over deliver. When producing a Pitch Deck or Business Plan don’t just focus on the best case scenario and don’t always just go for the highest valuation as there can be many downsides in doing this; raised expectations is only one of them.

Embracing independent careers

Due to the impact of the pandemic, traditional working structures have been upended. During various lockdowns and restrictions, the global workforce had the opportunity to reflect and re-evaluate what they wanted from a career. From more flexible work arrangements to greater autonomy or even a complete industry change, this mindset shift is coming to fruition in the form of the so-called Great Resignation. And employers are faced with the consequences.

Bridging the gap from developer to team lead

For many software professionals, coding is a pursuit of passion, and being promoted to higher positions is not a top priority. However, the desire for new challenges may leave software developers considering other opportunities.

A non-technical founders guide to SAML SSO AUthentication

I have always worked in tech, so have needed to understand the technical nature of the products we are building. This process has generally been over-complicated for me so I now always try to write a guide for non-technical people like me. It turns out that once you understand it you can explain it to other non-technical people much easier.

A digital transformation to Industry 4.0

Even before the global health crisis changed the face of enterprise forever, digital transformation was soaring higher and higher on the business agenda for boards of directors worldwide. When it comes to establishing and holding a competitive edge, digital solutions can set businesses apart with improved operational efficiency and agility.

Here’s How Hybrid Work has Evolved Since the Start of the Pandemic

Hybrid working became the norm two years ago. How has it developed to become a realistic working model for the future?

Top Tips to Networking

One of the most difficult things to being a founder or running an early-stage business is the lack of human resources and the sheer amount and diversity of work that needs to be done. This can so often lead to founders getting caught in a cycle of fighting fires and finding themselves not able to have a planned approach, nor to being able to look at the overall picture of what needs to be done and when.

When is it too hot to stop working?

As temperatures soar during this heatwave, at what point does it become too hot to still work?

Top tips for entrepreneurs to think up, startup and scale up

Those currently in the early stages of their career are facing a very new set of challenges. As the cost of living crisis continues, Gen Z’s view of what they are looking for from their career has changed. We’re seeing the move from the traditional 9 to 5 to individuals embracing new and exciting ways of working including side-hustles.

The difference between inbound and outbound logistics
This article is part 9 of 10 in the series Shipment and logistics for startups

Inbound and outbound logistics, often used interchangeably, are very different processes that serve other purposes in the supply chain. Understanding the differences between inbound and outbound logistics can help you streamline your supply chain, reduce costs and improve customer satisfaction.

The Fintech Road to Carbon Neutrality

Fintech companies have huge implications in the world on the global economy, and on global warming. Currently, the world is facing one of its greatest challenges yet, to prevent rising global temperatures, by reducing greenhouse gas (GHG) emissions.

Poor mental health is costing businesses billions – how can your business take action?

On average, we spend about a third of our lives working, so it comes as no surprise that our jobs can have an enormous impact on our wellbeing. Indeed’s Work Happiness Score, found that only 27% of UK workers report being happy at work, with nearly three quarters (72%) admitting that their workplace unhappiness has had a negative impact on their physical and/or mental wellbeing.

6 ways to measure the productivity of remote employees

Working at home can be pretty fantastic. Increased flexibility, a quiet environment and no more commuting in peak travel hours are just a few reasons why working remotely can lead to a rewarding work life.

Q&A with Bera Kalhan, CPO of Feefo

Feefo is a software-as­-a-service consumer ratings and reviews platform, harnessing the power of verified consumer reviews to improve online sales conversion metrics, enhance digital marketing and provide valuable customer insights and analysis to ecommerce customers. Startups Magazine caught up with Feefo’s CPO, Bera Kalhan.

How to Create a Green Working Environment for your Startup

Climate change has been at the forefront of news reports, social media campaigns, and charity efforts for the past few years and it’s been having a big impact on everything from the way people live to the way businesses run.

Accounting Guide for New Startups

A key part of starting any business is figuring out how and when to take care of your bookkeeping and accounting. If you’re not sure where to begin, look no further!

Don’t be David – why SMEs should avoid Goliath IP battles

Many of us will have probably read news stories about battles between companies over intellectual property (IP). Such stories can really capture the public imagination when it involves a small or medium sized company embroiled in a dispute with a large corporate. The British public seem to love an underdog story, with the classic David vs. Goliath scenario winning hearts and minds as people cheer on an SME’s attempt to fend off a challenge from a big business.

How Can Startups Access Extra Cash?

Starting your own company can be an expensive business and the costs soon add up. Luckily, even if you are short of money, there are different options available for improving your company cash flow and today we hear from some industry experts to get their insights.

How Gen Z is influencing green business operations

The UK has become more environmentally conscious in recent years. In fact, the global pandemic encouraged people to become more sustainable, and 36% of consumers report supporting companies that are environmentally friendly. But where do Gen Z fit into this?

Startups need to recruit techies the same way as they pitch for funding

Disparity from HR, eagle eye investors who are aware of the issue and startups with big goals and small bank accounts have all compounded into a tech recruitment issue causing much debate in the industry.