Articles by Ben Booth | Startups Magazine

Ben Booth

Ben Booth is CEO and co-founder of MaxContact, one of the UK’s fastest growing contact centre specialists. He has over 20 years' experience helping businesses across multiple industries transform customer and agent experiences. Ben co-founded MaxContact after becoming frustrated with existing solution providers who over-promised and under-delivered across features, support and resilience. Since becoming CEO in 2015, Ben has expanded the business to one of the top 50 fastest growing technology companies in the North. Ben has also led the creation of an innovative and market-leading product suite. MaxContact is the contact centre software company with a difference. Ben is on a mission to build the next generation of contact centres across the UK.

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Poor mental health is costing businesses billions – how can your business take action?

On average, we spend about a third of our lives working, so it comes as no surprise that our jobs can have an enormous impact on our wellbeing. Indeed’s Work Happiness Score, found that only 27% of UK workers report being happy at work, with nearly three quarters (72%) admitting that their workplace unhappiness has had a negative impact on their physical and/or mental wellbeing.