Features

Walt Disney’s first animation company went bankrupt before he created his entertainment empire. August Horch was ousted from his company before going on to pioneer what would eventually become Audi. Bill Gates’ traffic data measuring company failed when many states began offering this service for free

Starting and running a successful business is the dream of many entrepreneurs. Violeta Martin, VP Commercial Sales, EMEA at DocuSign explores how deploying electronic signatures can offer a genuine opportunity for growth.

Learn about WebRTC – an open framework for the web that has become one of the most popular solutions for organising online voice and video communication.

In 1962, Arthur C Clarke wrote “magic’s just science we don’t understand yet”, and it’s a quote that bears striking relevancy today. Nearly every home in the developed world is filled with a menagerie of electronic gadgets allowing cheap, easy, and near-instantaneous communication with almost anyone, regardless of their global location.

Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet – providing a significant revenue opportunity for businesses to compete on quality of Customer Experience (CX).

Businesses are finally beginning to understand just how vital omnichannel customer service experiences are. A customer would head into a brick-and-mortar store to make a purchase. These are single-channel customers.

By 2020, more than 220 million people around the world were unemployed. That means the global unemployment rate was at 6.5%.

The world is currently experiencing a mass shift that is caused by the pervading attitudes among millennials, or Generation Y, and Generation Z (collectively those aged 20-50) as among the most valued group of employees and customers.

With TikTok becoming one of the most used social apps, but a lot of people still thinking it is aimed more for the younger generation, are businesses missing a trick not being on TikTok?

The IT market is experiencing a crisis all over the world – the number of vacancies is declining, while the number of specialists open to new offers is steadily growing. There are many reasons for such changes in the IT market. The main now is the  Russia’s invasion of Ukraine, the economic crisis and its consequences in all spheres of our lives

There is evidence to suggest that people only retain 10% of a message when reading it, but as much as 85% when viewing a video.

Every company is struggling to attract enough talent. Despite huge pressure to fill jobs, record levels of recruitment woes globally are showing no signs of improvement. By 2030, research consultancy Korn Ferry estimates that more than 85 million jobs could go unfilled because there simply aren’t enough skilled people to take them.

Every now and again, two seemingly divergent ideas work together. Peanut butter and jelly anyone? I’d like to propose another unlikely combo: offices and tents. On the face of it, it may seem crazy, but this idea is backed by solid research.

One of the biggest challenges that businesses are experiencing today is recruitment. Described as The Great Resignation, the UK has seen higher-than-usual numbers of employees voluntarily leaving their jobs since the pandemic, which is having a huge impact on businesses finding and retaining talent.

Once starting up, the competition can be fierce, and it can be difficult standing out from the crowd. You always need to be ahead of the game and prepare for the unexpected.

It’s been 50 years since mankind last set foot on the Moon. During this time, human space exploration has focused on manned low-Earth orbit missions and unmanned exploration. The space industry is worth £240bn worldwide with the UK accounting for £16bn of that.

The customer is always right, and one of the most important factors when it comes to business decisions. So how do you keep the customer happy?