Call it a New Year’s resolution or call it a business plan, it’s all the same in the world of startups. Setting goals and reaching for the stars is all part of the startup journey as you have to show vision, commitment, and determination in all that you do. The only difference is that it’s not about you, it’s about your business.
AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. This article will discuss how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.
Spaceport Cornwall is seeing in 2021 with three new staff appointments. Following the departure of Miles Carden, Melissa Thorpe will be providing an interim solution to the position and will be supported by John Paffett. As well as this, new Cornwall Airport Newquay employee Luke Winfield, will be supporting the Spaceport team as Operations Manager.
Funded by the UK European Regional Development Fund (ERDF), CPI, an independent technology innovation centre and founding member of the UK Government’s High Value Manufacturing Catapult, has announced the launch of the PROSPECT programme to assist Small and Medium-Sized Enterprises (SMEs) in the North East across a wide range of sectors.
Legacy Club is pleased to announce Startups Magazine as its headline partner for 2021. Following Legacy Club’s successful launch in January 2021, this collaboration aims to bring together Startups Magazine’s thriving community of start-up businesses and entrepreneurs with Legacy Club’s extensive offering of support, advice and mentorship.
COVID-19 has put unimaginable pressure on small and medium sized businesses across the UK. For these businesses, now more than ever, cash flow is everything. Expenses play a major part in a business’ cash flow, and if handled correctly, can leave companies with a substantial pot of money at the end of each financial year.
Ales Spetic, the now CEO and Co-founder of Klevio, a smart intercom and smartphone app that lets you open doors and share digital keys using your phone, from anywhere in the world, could be described as a serial entrepreneur. Prior to co-founding four different startups, he was a software engineer before switching to business, where he achieved an MBA from California State University and has also written a book on database programming.
The growing demand for software development professionals has already resulted in a talent shortage of 40m workers worldwide which is projected to reach 85.2m by 2030. However, no-code solutions will allow anyone in the organisation to code cheaper, faster, and without any prior knowledge in programming.
London is at the centre of Europe’s burgeoning tech scene, with new research from Dealroom.co and London & Partners showing that London tech companies helped Europe to reach record levels of tech venture capital funding in 2020. International investors continue to look to London, with the findings revealing that the UK capital received more tech VC investment than any European city in 2020.
Freehand, a UK-based medical technology company, today launched a crowdfunding round to support international expansion for its pioneering robotic surgical camera controllers. The company is seeking up to £1m in investment via Crowdcube to establish a global team of clinical training specialists and expand its distribution network across Europe, Asia and the Americas.
‘I’ve had this idea…’ It’s apparently ideas that drive entrepreneurs. Spotting a gap in the market, formulating an amazing product or service that will answer it. Why hasn’t anyone thought of it before? Good ideas are everything when it comes to starting a business… That is, until you find yourself blindsided by an idea that doesn’t take you anywhere because it has no data to back it up. Because while ideas are the entrepreneur’s bread and butter, it’s data that powers their production. At least, that’s been my experience.








