A customer service provider has challenged businesses in the UK to change the way they think about customer interaction, amid rising levels of consumer dissatisfaction. Woven is a contact centre, customer management and BPO service provider, operating from offices in Bristol, Swindon and Ipswich and working with brands across a range of industries, including Toyota and Kärcher.

Semiconductor manufacturer Infineon Technologies has always been keen to work with startups and entrepreneurs and has done for many years. However, a year ago the company took the decision to make this collaboration more structured and more visible to the outside world, and so introduced its startup cooperation programme, Inno.Wafer. We spoke to the man heading up that programme in EMEA, Lamin Ben Hamdane, to find out more.

Even with the help of price comparison sites, finding the insurance that is right for you can prove to be the proverbial needle and haystack conundrum. However, Startups Magazine speaks to Johnny Stubbs, Head of UK Insurance and Business Development at digital insurer Getsafe, who are using technology and AI to enable customers to learn about, buy, and manage insurance conveniently from their smartphone, all without any paperwork, and within just a few clicks.

Israeli blockchain cyber startup, GK8, which provides a high security custody solution for safeguarding and managing digital assets, has identified inherent vulnerabilities in Multi-Party-Computation networks (MPC), which serve as the foundation for safeguarding blockchain assets such as Bitcoin and any cryptocurrencies by banks and exchanges.

Research from Workthere has revealed five top tips to keep employees happy at work. Workthere’s 'What Co-workers Want' report found that 59% of coworkers in the UK say they are happy with their current workplace, but what can providers do to improve happiness within their offices? Workthere asked 1,874 European office workers about 48 different office features in order to determine how satisfied they are with them and identify the areas offices should look to improve to provide an overall happier place to work.

The fleet management software for small and medium-sized companies, Vimcar has announced its official launch into the UK market with new research into the challenges that businesses are facing to get on the road. As the latest figures from the Department for Transport reveal that light commercial vehicle traffic in the UK has returned to pre-lockdown levels, Vimcar's survey of German SMEs provides a useful steer as to what these businesses can expect.

New data looking into 6,273 employees, commissioned by Perkbox, the employee experience platform, has revealed the considerable impacts of the furlough scheme and the prospect of returning to work to wellbeing.

The UK Government needs to do more to encourage startup businesses in the wake of COVID-19, according to Dr Keith Arundale at Henley Business School.

The finalists of the 2020 Lloyds Bank National Business Awards were unveiled this morning as the programme’s organisers praised British businesses for their resilience, agility and innovation over the last 12 months, despite being faced with untold economic and logistical challenges as a result of COVID-19.

Following the global sports hiatus brought on by the coronavirus pandemic many sports have now returned to action, much to the delight of fans worldwide. We’ve recently seen the likes of Europe’s top football leagues finish up the remaining games of their seasons and now eyes are well and truly stateside with the NBA, MLB and NHL returning over the past few weeks.

Lysander Bickham, Founder and CEO of Loving Earth’s Oceans (or Leo’s Box for short), shares his story of setting up an eco-friendly subscription startup while still at school, and offers five simple steps any business can take to improve its sustainable practice.

International business performance consultancy Ayming, has launched its new Sprint Claims service, which completes R&D tax credit incentive applications for SMEs in less than one week.

The Founder and CEO of a UK-based EV charging port provider has been awarded a prime position on the prestigious Forbes 30 under 30 (Europe) list for the Manufacturing and Industry sectors.

To celebrate Startups Magazine's latest issue release (this week), which is focused on AI and emerging technologies, here at Tractable, recent winner of Best UK startup in the Hustle Awards, we decided to explain a bit about how we're bringing AI to the world on a commercial basis. Accidents and disasters affect millions of people every year. And the recovery process always starts the same way - assessors inspect the damage, approve an insurance claim, and unlock the funds to begin the rebuild. 

Attitudes towards sharing are always intriguing to observe. What we will and won’t share with others has changed continuously over the years and in line with broader consumer trends.

EMV Capital led a £2.3m pre-series A syndicated round in the Edinburgh-based 5G and Satcom antenna developer Sofant Technologies, with participation by Kelvin Capital, Old College Capital, Wealth Club and Scottish Investment Bank.

ORB, a London-based startup, previously featured by Startups Magazine, is a real-time performance, wellness & health AI data platform, who specialises in the capture, analysis and presentation of human physiological data (Biotelemetry). The platform enables non-invasive, continuous, real-time monitoring in non-controlled environments (e.g. at home or on a sports field), offering accurate deep insights into physiology no other product is able to.

Having recently visited the CRL workspace in Hayes to meet this year’s cohort, sponsored by Mouser, I was overwhelmed with some incredible startup founders and the ideas that had inspired them. One of which was a pair of friends Pete Barr and Eli Heath, who together have created a social enterprise startup to enable people with disabilities to draw, through adding tools to a wheelchair.

Figures from the Office of National Statistics have revealed that during the height of the coronavirus lockdown period, employment in the UK fell by the largest amount in over ten years, since the height of the 2009 financial crisis. This situation could worsen in the coming months as the Government furlough scheme draws to and end.

Community Fibre, London’s fastest 100% full-fibre broadband provider, recently announced new research findings from a survey conducted with market research specialist 3Gem. Results reveal that while SMEs based in London are more reliant on broadband access than ever before, inadequate internet access is costing them money and opportunity. The results come at a poignant time, as the UK celebrates 20 years since the first person had broadband installed into their home and more Londoners are working from home than ever before, needing fast and affordable broadband.