News
A third of UK customers would ditch companies after just one poor experience, according to research conducted by SAS. Meanwhile, 90% of customers would abandon companies after just two-to-five poor examples of customer service, before moving to competing brands. The research shows that, despite disruption caused by COVID-19, customers’ patience with companies offering a poor customer experience is running thin.
When the term unicorn emerged back in 2013, there were only 40 private companies with a valuation of $1bn in the world. Since then, the number of these financial giants jumped 12.5 times, reaching around 500 in September.
A new executive education course for the venture capital industry, aimed at getting more under-represented groups, especially women, Black, Asian and other minority candidates into the sector, has launched with a mission to find the investment professionals who will shape Europe’s next generation of tech unicorns.
The Techwuman STEM Ambassador programme is designed to train those from the STEM industry to ‘give back’ by being role models allowing them to share their career pathways and knowledge.
Early-stage companies based in the Edinburgh Business School (EBS) Incubator at Heriot-Watt University have created 48 jobs and generated a combined turnover during their incubation period of £1,051,464, a new report reveals this month.
A new global study has revealed the extent to which the UK values its small businesses, highlighting the depth of goodwill and the strength of society’s dependence on them since COVID-19.
Yorkshire-based, Pro Safety Management has launched a free phone consultation and 69-step Covid-19 Compliance Checker for businesses across a range of sectors.
As the Founder/CXO of a startup, your alternative title is CFFO, or Chief Fire Fighting Officer. You don’t have time to attend a one-day workshop to solve a current problem in your business, let alone read a white paper on the topic. You need quick reads that provide you with answers to your problems now – and that is the purpose of Startips.
Landscape, a new review platform for startup founders to discover and find investment opportunities, has officially launched today. The community project, started by Founder Joe Perkins, provides transparent feedback from entrepreneurs on their experiences with European venture capital firms and accelerators. To date, Landscape has received almost 700 reviews in its beta, with 83 Verified Partners on the platform.
JAXJOX, the global fitness technology company known for its innovative workout equipment and platform, has announced that it has secured £7.7m in a Series A round of funding with investors Dowgate Capital Ltd. and entrepreneur Nigel Wray, bringing total funding raised to date £13m.
A new $60m venture capital fund led by an ex-Google executive and Silicon Valley venture capital firm veteran will invest in 120 early-stage startups across the MENA region amid an anticipated boom in tech post-COVID.
Coutts, the wealth manager and private bank, has released the findings of its inaugural Coutts UK Entrepreneur Index (CUEI), outlining the level of entrepreneurialism in the UK as well as the desires and barriers that they have faced when starting their business.
Resilience and Recovery, a new report from the Female Founders Forum – a project by think tank The Entrepreneurs Network, in partnership with Barclays – has revealed that female-founded, equity-backed businesses have been worse affected by the COVID-19 pandemic than their male counterparts.
Edgify, a company building AI training frameworks at the edge, has secured a $6.5m seed funding round backed by Octopus Ventures, Mangrove Capital Partners and a semiconductor giant.
It is no secret by now that we are huge supporters of encouraging more females into the tech industry, and closing the gender equality gap. We have recently released out latest issue all about Women in Tech, where we spoke to some amazing females and heard some empowering stories from both males and females in the industry. However, to hear from some more inspiring females and males about the tech industry, and particularly the role women have within it, then head along to the 4th annual conference from Women in Electronics.
Spoon Guru, the London-based AI powered food search and discovery technology startup, has announced that it has secured a Series A funding round with W23, the Venture Capital arm of Australia’s largest retailer, Woolworths Group.
In a year full of adversity and challenge, an amazing line up of finalists for The Best Business Women Awards have been announced for 2020. This is cause for celebration as most businesses have faced their most turbulent year yet.
Zendesk has released new research in partnership with Enterprise Strategy Group (ESG) that shows how companies investing in customer experience (CX) are reaping the benefits. The global study found there is a clear link between organisations with more mature customer experience capabilities, and improved business success in areas such as market share, increased customer spend, and pivoting processes over the last six months.
The decision to hold Web Summit online in the interests of public health follows discussions with the Portuguese government and city of Lisbon .
The art of coding is reported to enhance productivity and communication within businesses, therefore, it is fast becoming a sought-after skill by employers. As the tech industry continues its exponential growth and becomes an integral part of every business, where’s the best place to start for a career in coding?
