Undelivered packages. Lost parcels. Delays. Everyone has been a victim of a flawed last-mile delivery at least once, and failed deliveries significantly affect customer experience. Today's article will help you improve your last-mile delivery and avoid unsatisfied customers.

Learning and development are crucial in creating a high performing team. Everyone processes information differently and it’s no different when we learn. With no two people the same, it’s important to acknowledge the different employee learning styles of employees in your team.

So far in this ‘Back to Basics’ series we have looked at nine fundamental areas that entrepreneurs and would-be founders either consider or should be considering, both before and during their startup journey. These have covered: Should I Find a Co-founder?; Working with Advisors; To Scale or Not to Scale?; Pitch Decks and Business Plans; Think Green!; Raising Finance; Basic Truths; Cash Flow is Everything; and Second Thoughts.

Everyone, at some point in their career, has experienced feeling less-than-confident. Whether you were a nervous junior who felt like they had everything to prove, a new recruit meeting a highly-skilled team or an employee who has recently received a promotion – feeling like you don’t belong in a workplace or don’t deserve to be there is one of the most universal experiences going around.

When you first set out to launch a business, you’re prepared for the many beginner pitfalls. You might not know what they all are, or where they’ll all come from, but you know that it won’t be easy – primarily because everyone tells you so. However, something that’s talked about less often is the difficulties you’ll face once your business is fully established and you’re ready to start growing

We talk a lot about how leaders need to make sure everyone in their team is happy and comfortable. It’s important to create a culture that promotes well-being and performance, but while leaders take care of the people they lead, who is taking care of them?

Climate scientists have argued that ambitions for reaching net-zero emissions by 2050 will no longer be enough to avoid the worst impacts of global warming, because change is happening more rapidly than predicted.

Chances are you’ve heard the phrase ‘imposter syndrome’ at some point. Originally identified in a 1978 study, it refers to the idea that high-achieving individuals might consider themselves to be ‘imposters’ in their workplace, regardless of any evidence to the contrary.

74% of American companies have already adopted or plan to adopt a permanent hybrid work model. There are many benefits to using a hybrid work model for your startup. Your employees will have a better work-life balance, you can downsize your office space, and your employees will be more content.

As many UK health tech and fitness brands are moving through to the new financial year, you can hear the buzz of excitement from marketing communication professionals as finally, we are going back to face-to-face events. Nevertheless, content marketing remains a significant part of the PR and digital marketing strategy, and by the looks of it, its importance is only increasing.

One of the key things that everyone struggles with is Time Management, whether they are C-Suite (I actually hate that phrase) or a junior executive. It’s also even more prevalent if you are the owner of a Start-up where you can end up being responsible for everything from toilet rolls to long-term business strategy. Even if you are the owner of a thriving SME with a team, you’ll still end up with a long, long ‘To Do’ list that never seems to get shorter, but only seems to grow longer. So what is the answer for effective Time Management?

Blockchain technology is amazing. Sadly, it is most known for bitcoins and other virtual currencies, where the added value of the technology has little to no meaning  to humankind. At the end of the day, Bitcoins  just create a lot of CO2 for nothing.

With international cyberattacks peaking at the end of 2021, founder are starting to get more serious about digitally protecting their companies from the outset.

If you’re one of the half a million people in the UK that qualifies as a High Net Worth Individual (an annual salary of at least £100k, or net assets, excluding property and pensions, worth £250k), and are looking for more empowerment, impact, community and flexibility, now is the time to consider becoming an angel investor.

The ticketing market is something people of all ages and backgrounds have experience of. From a historic live music event to a local food festival, we have all had to go online and pre-book tickets. And most of us have at least once been left disappointed by having to go to a secondary market to pay an eye-wateringly high price just moments after the tickets first went on sale.

For many, the Great Resignation has been a time of new roles, new opportunities, and career changes. Some have called it the Great Reset.

Keeping the customers you already have will always be more profitable and more important than finding new ones. Being able to sustain a high customer retention rate should be the priority of every business. Content marketing strategies are a great way to do this. Construct your buyer journey to continue beyond the initial purchase and optimise your content to ensure customers trust your brand.

Salesforce’s Global Digital Skills Index has revealed that 76% of respondents do not feel prepared for a world that prioritises tech savviness and a digital-first mindset. This, coupled with The Great Resignation, is causing significant problems for tech companies globally. Resourcing is a challenge that isn’t going away.

Anthony Chadwick, considers himself to be a lucky person, as he is working in something he loves and has wanted since he was eight. As someone who is passionate about people, the planet and the animals that live there, it is the perfect fit for him. Being proud that his profession, veterinary, is at the forefront of developing a holistic one health approach to some of the big problems that face us, here Anthony talks about how this profession is tackling the waste problem and increasing biodiversity.