Johnathan Ransom, CEO & Co-founder of Square Mile Farms spoke to Startups Magazine about the challenges and opportunities that arose during the 2020 COVID crisis whilst raising from their network. Think back, post-2008 financial crisis, internet technologies and crowdsourcing both evolved to allow companies to easily raise funds from their network and community for the first time. The power and value of the crowd have only increased since then, helping businesses grow quickly and sustainably while reaching entirely new audiences.
Over the past few months, the world of business has been turned upside down due to COVID-19. During such unprecedented times, maintaining customer confidence and loyalty is a key focus for companies. The way in which businesses manage its customers throughout uncertain times is often the difference between losing or retaining clients, and ultimately business survival.
Even in the bleakest of times, entrepreneurs have found a way to innovate and create disruptive products that have enhanced our daily lives or solved a problem. Take the humble chocolate chip cookie, baked for the first time after the Great Depression. During a period of severe economic hardship, this new treat offered some richness and comfort and remains immensely popular to this day.
A few years back, there was a two-day tube strike in London. As with most tube strikes, it forced stressed commuters to change up their route into work at short notice. When it was all over, economists who looked at Oyster Card data made a surprising finding. About one in twenty commuters who changed up their route on the days of the strike stuck with their new route.
Whilst the UK implements strategies to gradually return to life as normal, the question on everyone’s mind is how we plan to do this safely and effectively. With the process of working from home potentially coming to an end in the foreseeable future, regardless of what sector individuals work in, new safety precautions are essential to put in place to ensure the health and safety of employees and customers remain strong.
Lockdown is beginning to end, but changes in how we do business have only just begun. One country that might be able to shed some light on the upcoming unknown is Germany – having had their ‘Super Saturday’ back in April. Germany has already tackled the next economic phase that small businesses (SMEs) in the UK will have to adapt to.
Zendesk has released the Zendesk Startups CX Benchmark Report, documenting how early-stage startups that invest in customer experience (CX) outperform their peers. The data shows that while there is no one-size-fits-all approach, startup success stories have one thing in common: the ability to provide more holistic support to customers from the beginning.
Kennet Partners Limited (Kennet), a leading European technology growth equity investor focused on bootstrapped and capital efficient companies, has raised $250m (€223m) for its fifth fund, Kennet V in partnership with Edmond de Rothschild. The Fund exceeded its target and secured new investors from across Europe and Asia.
This year’s shortlist for one of the world’s largest annual competitions in sustainability, Postcode Lotteries Green Challenge, has been officially revealed today. The international top 25 organisations now edge closer to being crowned the overall Postcode Lotteries Green Challenge winner and receiving €500,000.
While the world battles a loneliness epidemic, reinforced by COVID-19 imposed lockdown and social-distancing, a new, rapid growth startup uses technology to help solve the problem for companies individuals. Panion has recently announced a suite of features that solidify the startup’s position as the most exciting new virtual community-building app in the world. Panion encourages its members to be authentically themselves and to lean into the interests that make them unique.









