I’m going to focus on digital products/services in this article, increasing the contribution of digital products/services only makes more sense for any business in a COVID-19 and post COVID-19 world. All things being equal to grow post COVID-19 we need to manage at least one aspect of the digital customer life cycle better than we were doing before COVID-19.
Each generation handles money in a different way. Afterall, people have grown up in different eras, they place value on different commodities, and some are busy saving for retirement while some are squirreling away their pennies in order to see the world one day. Attitudes towards saving money are most certainly generational, and there are plenty of assumptions people tend to jump to about these attitudes.
The Coronavirus lockdown has had a huge impact on Britain’s workforce, resulting a the majority of the working population finding themselves homebound, either working from home or furloughed. It was recently reported that 7 in 10 UK businesses have furloughed staff, resulting in millions of people across the country stuck at home with nothing but time on their hands.
The saving and investing app, Moneybox has raised £4m in just four hours on Crowdcube, the investment crowdfunding platform – smashing the 2020 record for largest number of investors in a single campaign. Over 10,000 investors have taken part in the fundraise so far, which saw Moneybox reach its original target of £1,000,000 in just 20 minutes.
The banking platform that consolidates multiple cards and accounts into one smart card and app, Curve has announced it has partnered with Onfido, the global identity verification and authentication company, to speed up, simplify, and unify its Digital Identity and Know Your Customer (KYC) processes.
At a time when the COVID-19 pandemic and subsequent lockdown has caused large-scale disruption to businesses worldwide, remote working has been a shining example of how to ensure ‘business as usual’, particularly in areas such as customer service. If Gartner predictions are correct that over 40% of all employees will continue remote working post-COVID, businesses must redefine remote working by ensuring customer service staff – contact centre agents and supervisors – are equipped with fit-for-purpose technology to ensure they deliver a truly first-class service to the customer. Anne-Meine Gramsma, Chief Commercial Officer at ContactCenter4ALL, explains.
As firms look to re-launch projects and resuscitate their business beyond COVID-19, the importance and value of freelancers as a critical requirement to retain skill at an affordable rate is essential for recovery. Someone only too aware of the importance of this is the CEO of The Future Strategy Club (The FSC), Justin Small; this is a benefit he has been aware of for a long time.
One of the few positive effects of the COVID-19 pandemic had been the renewed focus of the climate agenda. Over the past few months we have seen companies like BP begin to divest from their traditional oil and gas business and set aggressive net zero targets. For startups this represents a huge opportunity.
Some founders come up with their business ideas alone, whilst others do so with friends or associates. Some founders wish to stay as sole founders, whilst others prefer to work with co-founders to share the tasks, decision making, and risks, as well as adding often complementary skills or knowledge to their own.
Fifty percent of people currently employed are planning on looking for a new job after COVID-19, according to new research released from Hooray Health & Protection. Nearly a quarter (24%) of employees questioned said they were somewhat likely to seek a new job, 13% said they were very likely and twelve percent were pretty positive when they said they were extremely likely to look for a new job post COVID-19.
SAVORTEX has announced the launch of its ‘Smart’ Hand Sanitiser, a revolutionary hygiene product designed to help restart the office economy in a post-COVID-19 environment. The innovative product uses smart technology to deliver the exact amount of sanitiser required without touching the device, and to ensure maximum use, providing companies with peace of mind as workplaces re-open.








