Chatfuel has announced an evolution in workflow intelligence with a comprehensive AI-native operating system for SMBs. Trained on over 150 billion customer conversations, the solution empowers over 100 million SMB owners to shift from manual engagement to revenue growth by reimagining the sales cycle – from first lead to loyal customer – in a 30-second setup.
The Framing Effect is all about perception. The way you frame or present the same thing changes how people perceive it. Customers don’t just react to the facts; they react emotionally to how those facts are shown. The roots of the idea go back to the work of Tversky & Kahneman (1981), applied in marketing by Ries & Trout.
Here’s an uncomfortable truth many founders discover too late: you’ve built something brilliant, gained traction, assembled a talented team – but when it comes to raising your next round, finding the right investors feels like searching in the dark. Meanwhile, investors complain they can’t discover quality deal flow outside their usual networks.
Content marketing has been something of a golden child for companies, recently. SMEs and other firms have been happy to invest heavily in the likes of online articles and blogs, video, e-books, and research reports with the aim of driving customer numbers. According to my company’s research, 91% of marketers have increased their content budgets since 2020
By 2050, one in six people worldwide will be over 65. In Europe, it will be closer to one in three. Although this stems from the positive reality of longer lives and better health, healthcare systems built for younger, shorter-lived populations now face the growing burdens of chronic disease, multimorbidity, and long-term care. And while we can celebrate the advancements that have taken us here, the ageing population is certainly an economic challenge that we must adapt to.
As summer holidays have wrapped up, Brits are entering what’s becoming known as the “Winter Arc” – the late autumn period where people focus on productivity, goal-setting, and getting ahead before the year-end rush. Employment Hero data shows that households and employees largely back in rhythm, making October and November key months for productivity.
This November, Workspace Design Show (5th – 6th November 2025, RAI Amsterdam) doesn’t just ask what the workplace should be; it lets you feel the answer. Across Hall 5, five of the Netherlands’ most creative design studios have turned conversation into atmosphere, theory into tactility, and workplace talk into spaces you can smell, hear, shift and claim as your own.
Stasher is a luggage storage platform, connecting travellers with over 8,500 vetted locations across 75+ countries. What started as Oxford roommates charging friends to store bags near King’s Cross has evolved into a profitable, multi-million pound business that’s transforming urban travel infrastructure.
As a founder or product lead, you may have noticed how crowded the obvious markets are, leaving you with massive market opportunities that large corporations often overlook. Changing demographics, cultural shifts, and greater public awareness have created unmet needs that agile startups can service in various ways.
Raising the topic of artificial intelligence (AI) often sparks debates about job losses and automation replacing humans, and this can be the case in hospitality, but in my view, in an industry built on personal connection, a different story is unfolding. In hospitality, AI isn’t replacing people – it’s empowering them. The next frontier of automation is human-centred, using technology to amplify empathy, not erase it. I believe everyone in hospitality needs AI.









