Alastair Winsey

Alastair Winsey is the Founder and CEO of AIVA Revolution, the hospitality tech company transforming how venues connect with guests through intelligent automation. He previously led European sales for ThousandEyes, contributing to its path to a near billion-dollar acquisition, and helped MobileIron scale across the UK and Europe ahead of its NASDAQ IPO. Earlier in his career he worked at Cisco and HP, partnering with enterprise customers to create real, measurable value. After tech, Alastair built Silchester Farm from the ground up into a multi-million pound destination, which has inspired AIVA’s operator-first vision.

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The next frontier of AI isn’t about replacing people – it’s about empowering them

Raising the topic of artificial intelligence (AI) often sparks debates about job losses and automation replacing humans, and this can be the case in hospitality, but in my view, in an industry built on personal connection, a different story is unfolding. In hospitality, AI isn’t replacing people – it’s empowering them. The next frontier of automation is human-centred, using technology to amplify empathy, not erase it. I believe everyone in hospitality needs AI.