Features

Democratising AI for small businesses requires big businesses

Ongoing discussions among industry leaders about AI, including those from this month’s Paris AI summit, have the potential to democratise AI and inspire larger enterprises to actively support small and medium enterprises (SMEs) in adopting it, levelling the playing field and driving innovation.

Creating a thriving hive: practical strategies for effective teamwork

The beehive is the ultimate business case study for complex organisations and working life today. On this National Leadership Day, Philip Atkinson, leadership team expert, organisational coach, founder of Hive-Logic Coaching & Communications, and author of ‘Bee Wise – 12 Leadership Lessons from Inside a Busy Hive’ lifts the lid on what happens in a hive and explains what we can learn for creating harmony and teamwork in the fast moving world of technology startups today.

Vinita Rathi on women in tech, leading Systango, and her journey so far
Vinita Rathi on women in tech, leading Systango, and her journey so far

Vinita Rathi is the CEO and Founder of Systango, a digital engineering services company specialising in generative AI, Web3, blockchain, automation, and cloud solutions.

Beyond DeepSeek: 3 critical questions for the future of AI

The year 2025 started with a shockwave for the AI community. Launched by a relatively obscure Chinese startup, DeepSeek not only challenged the rules of the AI game by sending NVIDIA’s stock plummeting 17% in one day and becoming the most-downloaded app on the App Store and Play Store, but also showed the persisting security problems by accidentally exposing its database and leaking sensitive data including chat histories, API keys, and backend operational details.

The e-commerce industry’s ‘plastic straw’: why circular packaging can’t wait

We’ve all experienced how online shopping has transformed retail. But this digital revolution comes with an inconvenient truth: every package delivered to our doorsteps has an environmental cost.

5 keys to success, 5 years from Brexit: advice on exporting from the UK’s Export Leader of The Year

Brexit’s official 5th anniversary was on 31st January, and – for some businesses – international trade remains a point of great frustration. Brexit, for many British enterprises, has been more shock and less awe. A recent LSE study revealed that the UK lost £27 billion in trade during Brexit’s first two years, with the value of British goods exports falling by 6.4% and total goods imports by 3.1%.

Business owners are optimistic about 2025. Do staff feel the same?

After a few years of turmoil for businesses and individuals alike, the world is finally starting to look a little more stable. And business owners feel that way, too; in our 2025 survey, an overwhelming 96% of business owners said they felt optimistic about their business succeeding in 2025. By contrast, just 77% said the same the previous year. This is likely due to the formation of a new government, decreased stress, and feeling more prepared to embrace AI.

How to price your startup’s products as a first-time seller

Pricing your startup’s products correctly can make or break your business. Overpricing can scare off buyers, whereas underpricing may lead to financial challenges and hinder long-term profitability. Choosing the right pricing strategy requires a mix of market research, financial analysis and strategic decision-making.

How small business leaders can navigate financial uncertainty and prepare for challenges ahead

According to the British Chambers of Commerce, business confidence across the UK in 2025 has dropped to its lowest level since the aftermath of the Autumn 2022 mini Budget. Compounded by the looming threat of potential tariffs under President Trump’s new leadership, and the upcoming Spring Forecast in the UK, businesses are grappling with complex challenges and significant uncertainty in an already tight economic landscape.

Navigating uncertainty: unlocking opportunity in 2025

We’re now in February 2025, and the challenges from last year for businesses and individuals are still lingering. Geopolitical tensions, the rising cost of living, and general economic uncertainty are still causing turbulence for businesses and individuals.

What every startup needs to understand about Cloud Native

When you’re in startup mode, your biggest enemy is usually time. Every day spent not learning from real customers is a day wasted. You need to test ideas quickly without burning through funding and you can’t afford long development cycles. Cloud Native could make a huge difference to your business.

How agentic AI is reshaping manufacturing operations

The progression of intelligent automation in manufacturing and supply chain management has been nothing short of groundbreaking. From the early days of the Industrial Revolution to today’s era of smart factories and agentic AI, the journey has been marked by continuous innovation and adaptation. This evolution has not only modernised production processes but has also redefined the role of human workers in these industries.

Why SMBs should think big about AI investments in 2025

Securing talent, making strategic investments, and fostering long-term growth remain key hurdles for small and medium-sized businesses (SMBs), in part due to limited financial resources. With fewer long-term lending options available, many SMBs are left relying on short-term credit to manage essential expenses. A recent survey underscored this challenge, revealing that a third (33%) of UK small businesses had placed over 25% of their monthly expenses on credit cards over the past year.

How can AI agents fix the broken customer support experience

AI-powered voice solutions are revolutionising customer interactions, making businesses available 24/7 and redefining engagement. AI agents are no longer just answering calls; they are now handling everything from resolving inquiries to completing purchases with human-like efficiency. But as these virtual assistants grow smarter, the real question is – can they truly transform customer support and elevate the entire customer experience?

How to define the culture your startup needs, now

When I first started helping organisations to change their culture, it was quite a slog to convince them that getting their culture right would change everything. Or anything.

How to fall back in love with your business this Valentine’s Day

Is the seven year itch a thing for businesses too? When we think of our businesses, we often forget that it is a relationship, one that is meant to go two ways, and we can find ourselves falling out of love. Even if we say we love what we do and even though we may have uttered the words, “I’m married to my business”.

Workspace of the issue: MyWorkSpot

MyWorkSpot is a flexible office and co-working provider based in Maidenhead, Berkshire. Currently operating three locations in the area, MyWorkSpot is “a home for startups, established local businesses, and even large international corporations, where we provide satellite offices or desks for employees who want to work closer to home,” explained David Johnston, Co-Founder of MyWorkSpot.

Why aligning roles with meaningful work drives retention

In today’s job market, salary and perks alone aren’t enough to keep people engaged. Employees want purpose. They want to feel like their work matters. And when they do, they’re much more likely to stay.

3 clever ways to use Generative AI to promote your startup

If you’re running a startup, Generative Artificial Intelligence (GenAI) isn’t just noise – it’s a toolkit waiting to be unlocked. Gen AI lets you punch above your weight, creating polished content, automating grunt work, and engaging customers without a massive budget.

How Melissa Ahmed is inspiring the next generation of engineers

“Become an engineer and improve the world we live in” – Melissa Ahmed CEng.