Soon-Ee Cheah

Soon-Ee Cheah leads the development of AI-powered products at Xero, a global small business platform. With a PhD in a quantitative field and deep experience in machine learning, Soon-Ee is an expert in developing innovative AI solutions that deliver real value to small businesses, including Xero's award-winning bank reconciliation product. He previously led the development of AI products at Zendesk, where he spearheaded the creation of their first deep learning product. Soon-Ee is passionate about demystifying AI and demonstrating its practical applications for businesses of all sizes. 

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From hype to habit: where AI is headed in 2025

Remember when the world shifted from paper to computers? Or from desktops to mobile devices? We’re on the cusp of a similar revolution with AI. What once felt like a futuristic, magical tool is quietly weaving itself into our daily lives.

Managing small business finances in an economic downturn

Last year, the global economic discourse was dominated by inflation. Prices for goods, services, staff and raw materials all shot up, while a spike in interest rates made borrowing more expensive.