Features

Personal data is constantly being processed and transferred in numerous ways – whether in healthcare applications, store loyalty programmes, during purchases or while browsing online. With such a vast amount of personal data in circulation, the likelihood of errors occurring is heightened.

Facing challenges navigating the ever-evolving landscape of customer service? You aren’t alone. In this digital world, outstanding customer service has become more than necessary – it’s now the ultimate brand differentiator.

In the dynamic landscape of sales, where customer expectations are ever-evolving, Artificial Intelligence (AI) is a game-changer, revolutionising the way businesses approach sales processes.

At the beginning of 2024, 43% of British workers were supplementing their main income with additional jobs, a fallout of the Cost-of-Living crisis. Whether that be freelancing, selling handmade crafts on Etsy or spending evenings cycling as a Deliveroo rider, the economic backdrop is contributing to the growth of this way of working.

Financial management for startups is of paramount importance. The instruments utilised in financial planning empower startups to preserve their financial wellbeing and strive for sustainable growth.

I don’t really like talking about myself, because Kaylo is about the community, not one person. But I do know that everyone has a story, and sharing our stories and hearing the stories of others is an important part of the healing journey.

If you’re part of the estimated global 70% who experience imposter syndrome at some point in life, the persistent feeling that you’re not as good in your career as other people think you are has nothing to do with skill level or competence, but the impossibly high standards you’ve set for yourself.

All AI models are based on data – the core of their work. Without it, even the most robust algorithm is useless because it cannot learn. And for AI startups, this can be a real problem.

Despite small businesses single handedly generating a quarter of the UK’s GDP, over a quarter (26%) of small business owners have next to no accounting knowledge. In fact, accounting is the reason many budding entrepreneurs don’t get a business off the ground with one in 10 people put off starting a business by tax and accounting.

Artificial intelligence (AI) has come into its own in the last few years. No longer abstract, it is accessible and affordable for almost all sectors and sizes of business, bringing the potential for tangible benefits when correctly applied. That’s why 15% of UK businesses, and 68% of large companies, already use at least one AI technology, and many more are planning to invest in AI tools.

Four years ago this month, we were all given our first ‘work from home’ mandate. A clear, unambiguous instruction from the UK government that, in the grip of a quickly spreading global pandemic, we should all work from home where possible.

For e-commerce business owners, staying ahead of the curve isn’t just an option – it’s a must. With the landscape constantly shifting due to economic ups and downs, tech advancements, and changing consumer habits, being adaptable is key.

The NHS, and healthcare systems globally, have had to scrutinise how their increasingly scarce resources are being used. At a national level, the NHS is being asked to reduce spending in real terms to bring it closer to pre-pandemic levels, while simultaneously being asked to prioritise tackling the post-pandemic backlog. The system is consistently being expected to strive towards doing more, with less.

As technology continues to advance at a rapid pace, startup founders face a growing array of cybersecurity challenges. However, it is often overlooked due to constraints such as budget allocation, time limitations, or expertise required for risk assessments.

On International Women’s Day, it is often a good time to raise collective awareness to the myriad challenges that women face in the workplace, including the issue of psychological safety.

Standing out from the crowd is essential in a competitive job market. A cover letter well-crafted should be able to help you stand out and grab the attention of a potential employer. Can you be sure your cover letter will sparkle brightly enough? That’s where ALTresume comes in, providing innovative solutions for people who want their mark to last.

For most early-stage companies, much of 2023 felt like an especially harrowing series of episodes from a Mr. Robot-ish dystopian narrative. The combination of a recession, layoffs across the tech industry and beyond, SVB and Credit Suisse destabilising the banking sector, inflation in the US, and a general slowdown of financing from the jubilee-like days of 2021-22 feel like a series of heavyweight punches engineered to knock founders off their feet, and then keep them down there.

After a challenging year or two, the roots of meaningful innovation are starting to take hold in traditional industries which will shape the way we work and live for decades.

Being a Founder comes with its fair number of ups and downs. From imposter syndrome to working all hours of the day – it’s been four years since I founded my design agency, and it’s fair to say I’ve experienced it all.

Any revolution is a major step in change and change is simultaneously difficult and exciting, providing drawbacks and opportunities, often in equal measure. People called the industrial revolution the ‘end of the world’. They asked what would happen to people’s farms and their jobs – the artisan skills – and there was a period of uncomfortable transition, however in reality it opened up opportunities that they had never dreamt of.