Features
The benefits of being physically active have been drilled into us for as long as I can remember. From improving brain health, reducing the risk of disease and keeping us mentally healthy, keeping physically active is one of the most vital things we can do for our health. What I’ve never stopped to consider is the importance of physical health for business success. When you think about it, it makes perfect sense.
We’re all feeling under pressure right now, with the cost-of-living crisis hitting every business in the UK. While turning the lights on and plugging in your office phone system can’t be avoided, there’s certainly some ways to cut back costs. Here, Kristian Torode, Co-Founder and Director of business telecoms services provider Crystaline shares his top tips for keeping your comms costs low.
Henry Ford once said: “It’s not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages”. And he’s not wrong – building good relationships with customers is the foundation for success. The CRM system is often hailed as the heart of customer experience (CX), yet many businesses don’t give their CRMs as much thought as they merit. Here, Ross Slogrove, UK country manager of contact centre software provider Ringover, shares his blueprint for a successful CRM strategy.
It’s no secret that information and data are power for businesses of all shapes and sizes, arming them with a competitive advantage, improved communication and better operational flexibility. A company’s information and customer data are fundamental to driving future success, meaning businesses need to keep it organised, analysed and protected in order to realise these long-term benefits.















