Cue, a provider of customer service software, has launched its highly anticipated AI Agents. Following its $2 million raise earlier this year, this innovation by Cue empowers businesses to automate routine inquiries, personalise customer interactions, and deliver exceptional service at scale. 

Any startup can strategise extensively, but it will never grow without increasing sales. There are effective ways to achieve this, but also many pitfalls to avoid along the way. Let’s focus on those pitfalls.

When a startup grows, the way that data is handled needs to evolve with it. At the beginning, when just starting to build the business, it is easy to set data responsibilities aside, however, the responsibilities will grow as the business develops and someone will need to be in charge of this.

According to recent forecasts from Gartner, global cybersecurity spending is expected to surge by over 15% in 2025, reaching an unprecedented $212 billion. This substantial increase is primarily fueled by the rapid adoption of artificial intelligence (AI) technologies and a growing demand for cloud and consultancy services.

It was a cold and stormy night, in the economic climate, and all those entrepreneurs sat in small houses with big dreams were debating whether or not this was a good time for them to START their business.

Cultivating a wealth mindset is essential for business success if you want to achieve your worth and charge what you deserve to earn. I work with clients who have, for years, undervalued and undersold themselves, but by practising manifestation techniques and determining their value I have helped them skyrocket their incomes and turnover.

British FinTech, Lemon, which specialises in SaaS finance for SMB’s has announced a strategic partnership with WiserFunding, a pioneer in alternative data for credit risk assessment.

Latitude59, the premier startup and technology event in the Baltic States, is expanding its global footprint by hosting a satellite event in Nairobi, Kenya. This move comes after a record-breaking event in May that drew over 4,000 participants from more than 60 countries to Tallinn, Estonia.

Ampersand, one of Africa’s electric vehicle energy tech companies, has secured additional equity funding, bringing its total raised in the past year to $21.5 million. This strong financial backing highlights growing investor confidence in Ampersand’s mission to electrify Africa’s vast motorcycle market.

Google Cloud is collaborating with Spoon Guru to bring AI-powered insight to shoppers who suffer from allergies and food intolerances.

A recent study has highlighted a significant gap between the enthusiasm for AI innovation and the infrastructure needed to support it. Despite 91% of tech leaders recognising AI as a crucial opportunity to transform their organisations, many are unprepared for the demands it will place on their systems.

Capgemini has announced an agreement to acquire Syniti, a provider of enterprise data management software and services, including platform and migration solutions with a global presence. This acquisition will strengthen Capgemini’s data-driven offerings, particularly in large-scale SAP transformations, such as migrations to SAP S/4HANA.

DeSci Labs has secured $6.5 million in seed funding to develop the infrastructure for a traceable digital version of the scientific record. Supported by prominent investors, this software engineering startup has reached key R&D milestones to launch DeSci Publish, the first open-source, peer-to-peer platform for scientific publishing.

In this article, Lauren Neal discusses her journey as a woman in STEM, and the ways that companies can foster equality.

Nine technology startups have been chosen to collaborate with four major train operators to drive innovation within the rail sector. Southeastern, Northern, LNER, and TransPennine Express have united under the Future Labs initiative to fast-track solutions to both longstanding and emerging challenges in the industry.

Buy now pay later fintech Klarna has announced that it is planning on axing almost half of its employees in the coming years, attributing these cuts to efficiencies gained through its investment in AI.

The EMERGE International Tech Conference is now accepting applications for the annual EMERGE STARTUP CHALLENGE, designed to help emerging markets’ startup founders gain visibility with global investors and fundraise. Over the past six years, EMERGE startups have raised over €30 million, with notable participants such as Vochi (now part of Pinterest) and AI Factory (now part of Snapchat). The winners will be announced and awarded by Founder Institute GCC, the world’s largest pre-seed startup accelerator on the EMERGE Founders’ Stage during the conference, which will take place in Yerevan on September 25-26.

The demanding modern job market often sees startups facing big companies. As a new business will have fewer resources and less reputation, how does it stand out? One way is to create a challenger brand that challenges the status quo in the contemporary market. Below is how startups can create a brand and compete with established companies.

The business sector has the fifth lowest tenure in the UK, according to a new study into employee retention. The ‘Employee Retention Report’, compiled by equity management platform, Vestd, analysed a total dataset of 398,006 employees from 1,400 UK companies on LinkedIn to determine the average median employee tenure across 14 industries.

Have you ever thought about how something as simple as a conversation could be an opening in your life? I’ve seen it time and time again in my work coaching leaders, and in my own life… how talking with someone can be the catalyst for life cascading down a different, more exciting path than if we’d stayed silent.