The cloud means many different things to different people. For some, it’s a game-changer; for others it’s an incredibly daunting stage of a five-year transformation plan. Despite being around for many years now, the cloud is still steeped in mystery. This is, in part, because the sector has grown to become particularly complex, and features its own unique jargon. Paul Anderson, Cloud Services Business Manager EMEA, Ricoh Europe discusses.