Even the biggest companies started with just an idea. While their founders all dreamed for their business to grow, we’re guessing most of them didn’t really imagine that their small spark will stand strong and eventually reach a global scale. But we didn’t come here to talk about their ideas, we’re here to talk about yours and how to turn it into a reality.

As everyone is gradually settling into the newer methods of working at the time of lockdowns such as collaboration and remote working, it is a good time to consider the professional skills you possess for increasing your worth as an employee. You must find out what skills have to be updated for meeting the changing demands. Most of the conventional professional development activities such as conventions, workshops, and conferences have been either postponed or cancelled.

Here are 7 key facts you need to know about starting a franchise business.

International travel has ground to a halt for the vast majority of us. While travel restrictions forced many of us to put our holiday plans on hold, the impact goes far beyond holidaymakers - many businesses have been forced to limit any corporate travel since the start of the pandemic.

This last 12 months has shown what businesses can achieve through the power of collaboration, some naming 2020 the year for brand partnership dominance. Businesses have had to co-operate in unique and creative ways to navigate a COVID-19 stricken world.

Job interviews are tough. Video interviews can be a disaster. Poor internet connection, the threat of a pet or child appearing in the background, and nowhere to hide from your own face as you try to concentrate on presenting the best version of yourself.

We all have an unconventional interest or two. From those who hand-make chess boards, to avid Tetris players, to people who have read every Austen novel twelve times, it's our hobbies that give life meaning and colour.

At the start of the pandemic, thousands of employees were forced to work from home overnight, resulting in businesses scrambling to adapt. In the coming days and weeks, digital adoption accelerated like never before.

Since the year began, entrepreneurs have observed a serious global economic downturn as a result of the COVID-19 pandemic. Small businesses have been impacted greatly by this crisis because they have limited resources to adapt to the changing context. If you own such a business, you must have experienced sales go down as well as an increased difficulty in accessing business inputs. While it might look like the end of your business, you should not despair.

In 2020 we experienced a lot of change to our working lives, with many of us turning to Google for tips and advice on working from home. Influenced by what we’ve all been searching over the past few months, Lauren Gordon, Behavioural Insights Adviser at Bupa UK shares the top workplace trends to follow for 2021 and tips on how to make these trends work for your physical and mental health.

Although we have bid a grateful farewell to 2020, the disruption and uncertainty we experienced are spilling over into 2021. If there is one thing that we learnt last year, however, it’s that we need to accelerate the pace of transformative change. Connected technology is of critical importance in this process, and is likely to be one of the key economic drivers going forward.

With most of the country on strict lockdown and no prospect of returning to the office any time soon, 2021 is playing out like much of last year so far, and people all over the country are understandably frustrated and tired. With uncertainty around the future and remote working continuing for most, staying motivated at work is crucial for us to maintain positive momentum and mindset this year.

With the COVID-19 crisis leaving the economy in turmoil and more than 800,000 people out of a job, the New Year heralds a fresh start for Britain’s entrepreneurs. Around 56,000 new businesses are expected to start-out this month - which is almost 2,000 a day.

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. This article will discuss how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.

Despite the government relaxing or extending certain deadlines for several annual financial outgoings, such as insurance policies, mortgages and MOTs, the call to extend the 31st January 2019/20 self-assessment deadline was rejected.

Call it a New Year’s resolution or call it a business plan, it’s all the same in the world of startups. Setting goals and reaching for the stars is all part of the startup journey as you have to show vision, commitment, and determination in all that you do. The only difference is that it’s not about you, it’s about your business.

COVID-19 has put unimaginable pressure on small and medium sized businesses across the UK. For these businesses, now more than ever, cash flow is everything. Expenses play a major part in a business’ cash flow, and if handled correctly, can leave companies with a substantial pot of money at the end of each financial year.

‘I’ve had this idea…’ It’s apparently ideas that drive entrepreneurs. Spotting a gap in the market, formulating an amazing product or service that will answer it. Why hasn’t anyone thought of it before? Good ideas are everything when it comes to starting a business… That is, until you find yourself blindsided by an idea that doesn’t take you anywhere because it has no data to back it up. Because while ideas are the entrepreneur’s bread and butter, it’s data that powers their production. At least, that’s been my experience.

As the Corona Pandemic continues to derange the global supply chain processes and economy across the globe, consumers' inclination towards online buying has been increasing, resulting in many businesses switching to online to stay afloat during this challenging time.

Pivoting. Along with ‘unprecedented’, ‘lockdown’ and ‘the new normal’, it’s become somewhat of a buzzword over the last 12 months - and in the conversations I have among my business contacts, partners and stakeholders, rarely a day goes by where I don’t hear it used in one way or another.

Before we can begin to understand AI, we need to learn about the edge. A lot of people have never heard of the edge, but in truth it's a bit like the chicken and the egg - you can’t have one without the other. For clarity, the ‘edge’ we are talking about involves the device on which you’re reading this article.

There's no time like a crisis for entrepreneurship. Looking back, some of the most successful companies in the world were founded in times of economic and societal turmoil. It's no wonder that millions of people want to follow the example of their founders in these trying times.

Innovative companies around the world are realising their dreams and going to market with new and creative products and services. As they’re starting out, they often assemble teams of creative minds and experts in areas of product development, research, human resources, marketing, and more. More often than not, one key member of the team often omitted is the expert focused on intellectual property (IP) and patent strategy. This area is typically the last thing on an entrepreneur’s mind as they’re launching their business.

You might have a business plan but what happens when your business doesn’t, er, go to plan? You’ve invested time, money and effort in making sure your startup gets off the ground. Naturally, you want to protect it from any setbacks. 

From product launches to investor pitches, in the current climate, virtual events have become essential to businesses wanting to connect with their clients. But if you haven’t planned a virtual event before, it can seem daunting. With so many hosting options, plug-ins and technicalities to think about, where’s the best place to start? We’ve compiled some top tips to help simplify the planning and make your virtual event a success.

Despite home working remaining firmly on the agenda for the near future, more than a third of people (37%) admit they still don’t have a dedicated space to work from at home. What’s more, just a quarter of home workers have invested in comfortable seating (26%) or a desk (27%).

Small businesses have files that must be kept safe and secure. They include internal documents, corporation paperwork, financial statements, insurance documentation, and any documents with personal information. Although the attention is often on cyber attacks at large companies like Amazon, LinkedIn, and Equifax, smaller companies also experience their own share of data breaches.

Venture Capital Trusts were created 25 years ago as a means of effectively channelling government support towards the UK’s most dynamic early-stage businesses. Never has this been more important than in the midst of the current global pandemic.

As the UK is now in its third national lockdown, consumers and businesses are turning once more to remotely delivered services and digital experiences to survive in the coming month. As the world adapted to the impact of COVID-19, 2020 saw a rapid increase in digitisation, including from age groups that traditionally had been slower to adapt.

Over the past few years, we have seen considerable progress on gender equality within the workplace, with logistics providers outlining their commitments to building a more diverse pipeline of talent across all levels.

Every year, one in four of us will have a mental health problem according to Mind, with the COVID-19 pandemic placing further strain on our mental wellbeing. This means it is more than likely that a member of your team could be living with mental health issues.

2020 was a major challenge for small business owners and leaders, but despite the tough environment, the UK’s largest CEO peer network organisation Vistage’s CEO Confidence Index has revealed that there is resilience in the UK SME sector. As we enter the new year, the UK SME landscape is expected to pick up steam as the economy improves post COVID-19.

Few business leaders at the start of the pandemic would have thought that video conferencing would be anything more than a temporary solution to a temporary problem. Now, nine months down the line, we are still Zooming in order to hold business meetings. What was at first a safe and novel alternative, is now an exhausting chore.

The Global Talent visa is an immigration route to the UK launched in February 2020 to replace the Exceptional Talent visa. It is one of many immigration routes that businesses looking to employ foreign nationals could use but it often appeals to startups and SMEs because Global Talent visa holders do not require sponsorship from their prospective employers.

We’ve all seen such a huge upheaval for many organisations in the way they work, that it’s tempting to think that everyone was operating in traditional environments – think nine to five, fixed office, company-issued IT – right up until March 2020.

Choosing the right content management system (CMS) is one of the first decisions that needs to be made to build your website. We spoke to Bhavesh Nayi, Vice President at Django CMS Association who here explains the four main pillars to help you understand the best route to take!

Advances in technology have transformed the nature of consumption in almost every sector: it isn’t just the products we buy that are different, it is the way we buy them. But there is one sector which remains relatively untouched by the tech revolution, a sector responsible for over a billion trees falling every year, alongside 670 thousand tonnes of landfill in the UK and 10 million tonnes in the US: furniture.

As we prepare to enter a new year, businesses must take a moment to reflect on the last 12 months as they put plans in place for 2021. For most businesses, the events of 2020 will have been completely unprecedented and how each company has reacted to this crisis will be unique.

The COVID-19 pandemic has accelerated many already-present trends in almost every aspect of our lives. For businesses, this has meant an accelerated reliance on technology. Of course, companies of all kinds have had to rely on technology for decades. But 2020 has forced organisations to entirely shift processes from the physical world to the digital one.

The recruitment landscape has changed dramatically. Just before the nation’s lockdown at the end of March, the industry was already feeling a slowdown which was driven by several things, including the looming uncertainty of Brexit. However, when COVID-19 hit, recruitment froze, and the industry became a ghost town; it was an anxiety-fuelled time for firms, their clients and their candidates.

As a writer, of course I think words matter to your business. But they really do. They are how you communicate to customers, stakeholder and employees. They are how customers experience your product. They are what sell you. They rouse people to action.

Preparing a new office environment is often an exciting time for everyone involved. In every room, you see opportunities, productivity, and progress. And yet, some leaders tend to get too carried away in the aesthetics and other meaningless factors, and don’t put enough effort into setting things up in a way that’s actually conductive to all that productivity they envision. If you want to keep things running smoothly, there are some modern approaches to certain aspects of office environment setup that you should pay close attention to.

Many industries have had to quickly adapt to new operational guidelines due to the coronavirus outbreak completely changing the economy and the way we live our lives. Many professions that the public took for granted were prevented from operating under their normal circumstances.

The past year has been make-or-break, not just for individual businesses but entire sectors.  Digitisation and market disruption are hardly new trends, but amidst a global pandemic, they have transformed the way we work, shop and live. Many of the businesses that stepped into the gap of legacy businesses have been scale-ups: fast-growth businesses on an upwards trajectory. Think of the likes of Deliveroo, Monzo and Cazoo. The question remains: will these businesses continue to grow once the pandemic has passed?

It’s been a tale of two halves for the startup scene this year. The pandemic has created both challenges and new opportunities - and for many, it’s been a mixed bag of muddling through and innovating out of a crisis. 

In the United States, almost half of adults (46.4%) will experience a mental illness during their lifetime. From 2005 to 2017, the number of reported mental health symptoms has increased by 52% in adolescents, and by 63% in young adults.

Business statistics show that 1.3 million business trips are taken in the United States every day. Amidst globalisation, more persons are embarking on business trips and this is because businesses extend beyond the border of their country. Before going on such a trip, adequate preparations must be made for it, as this will guarantee the success of the trip.

As we approach 2021, Michael Niddam, Managing Partner at Kamet Ventures shares his predictions about telemedicine, mental health, healthtech, and insurtech.

Asif Sadiq is an award-winning diversity and inclusion expert, now working as Global Head of Diversity and Inclusion at Adidas. Committed to creating inclusive corporate environments, Asif has also worked as Head of Diversity and Inclusiveness for EY Financial Services, and as Head of Equality, Diversity and Human Rights Unit for the City of London Police.

2020 has certainly been a challenging year for millions of businesses both UK and worldwide. From developing mass remote working policies at speed to ‘pivoting’ product and/or service offerings to appeal to a COVID-19 dominated target audience, it’s no secret that business leaders have had to remain flexible and agile in order to survive this turbulent time. Oliver Rowe, Co-Founder of events management solution, VenuIQ explains.

The North East of England, Northern Ireland, Scotland and Yorkshire & Humber are fast becoming new powerhouses for UK tech innovation.

The current business scene is extremely dynamic and competitive. To survive and thrive in such an environment, you must continuously develop new products to address customers’ ever-changing needs. And to do that you must understand how to bring a product idea to life. This guide will highlight the steps for developing a new product from concept generation to the introduction of the end product into the market.

The biggest marketing trend that we’ve seen throughout 2020 is the drive to build a strong personal brand. Customers are becoming savvy to the ethics and ethos of the businesses that they are buying from. They are being more discerning in their choices driven by the desire to do good and to avoid untrustworthy brands during an unpredictable time.

In this article, Tim Hardcastle, CEO and Co-founder of INSTANDA, shares what he thinks will be top of mind for insurers in 2021 and why technology will be critical.

Cyprus is wooing would-be investors to the island by massively speeding up the process allowing third-country nationals to establish new businesses there.

Finding suitable talent for your business has always come with its challenges, and 2020 has accelerated a shift in workplace culture that means a higher level of remote workers, searching for their perfect employment match, creates new hurdles for recruitment.

Looking back on 2020 and learning as many lessons as possible is a very worthwhile exercise for all of us. At the beginning of this series, nearly three months ago, I paraphrased a famous quote from the Monty Python film ‘Life of Brian’, and asked “what has 2020 ever done for us?” 

The current epidemic has created a world of isolation we are rapidly becoming rather familiar with. The use of words like quarantine, face masks and social distancing are part of our daily vocabulary and with that both business and consumer behaviour has seen a dramatic change in activity. With all that said, none of us want to sit back and let our businesses idle. In this very moment we are seeing new startups launch the world over (The Guardian, 19 Nov) as many take advantage of government advice to stay at home as an opportunity to pick up dormant inventions, push for new patents and contribute back to society in these tough and trying times.

After a difficult year, there is no surprise that most people are looking for ways to save some money and scrape those pennies together. No matter which part of your life you are looking to tighten the belt in, it can often be difficult to know where to start; particularly if you are a business owner, who has felt the brunt of this year. We don’t blame you; we have all been there! Try not to stress, however, for we have a helpful and effective list detailed here, of ways you can cut costs to your business, without causing any damage to profits.

How could we have prepared for 2020? It was the question on the minds of many throughout the early months of the pandemic that affected every aspect of daily life. But now, we know the answer: preparation was impossible. However, our collective experiences in this most challenging year have taught us some valuable lessons. Among the most important is that they way individuals, leaders, and companies respond to new and unexpected situations is the true indication of success.

Christmas this year won’t be the same as every other year. Regardless of where we live and how rigidly we stick to the rules, the gatherings are going to be smaller. It’s been an extraordinarily difficult year for us as individuals, as family members and as entrepreneurs.

Sometimes even after long pep talks and different ways to motivate your employees, you are not able to create high employee engagement. Despite consistent efforts, you are sometimes not able to attract the best productivity in your workers. In such a scenario, do you ever question your understanding of employee engagement?

In part one, we discussed the key planning phase for your podcast including the all-important name, format and topic. In this article we’re going to take a look at the essential factors for recording your podcast, including how to produce a podcast remotely.

Without beating about the hypothetical bush, the future of the labour market in the UK is looking rather bleak. Reports suggest that we are on course for the worst recession in more than 300 years. The Institute for Policy Research meanwhile has warned that more than one million young people could be unemployed by 2021.

Gone are the days where profit reigned supreme in a business’ strategy. Now, investors, customers and talented employees are all looking for businesses with a purpose they can buy into.

Startups are all about growth and achieving their potential almost from day one. For any business to succeed, though, it needs to have dedicated employees who put the time and effort into making things happen. Of course, you can’t expect to have that if you don’t do everything you can to make your workers feel valued.

Inevitably, the world will change once we have emerged from lockdown. With a heightened sense of hygiene and further concerns about workplace safety, employers will need to look closely at ways to reduce contact and move towards what is being touted as the Low Touch Economy. But how can this happen with as little disruption to business as possible?

As we continue to work towards the government’s net zero emissions by 2050 commitment, businesses are naturally becoming increasingly aware of the need to be more eco-friendly. Other strategies, such as the Clean Growth Strategy, which aims to promote economic growth at the same time as decreasing emissions, mean that the focus on having a positive effect on the environment is now higher than ever.

The COVID-19 pandemic has drastically changed the way the world works, and with UK workers working at home for the foreseeable future, it can be difficult to connect the workforce together. To support workers, flexible office specialist, Workthere, has shared five tips on how you can stay connected to your colleagues, both in and out of the office.

Relationship marketing is significant for all businesses. It is the customers who keep your business running. SEO for big brands can get them the necessary clients. But that is one aspect and keeping them is quite another story. Customer loyalty for your business can go a long way in maintaining a strong relationship with the customers.

In the space of just two months, the UK’s data watchdog, the ICO has dished out nearly £40m in personal data breach fines to some of the country’s best-known companies - British Airways, Marriott International and Ticketmaster. Whisper it quietly but the ICO’s burst of penalty decisions, coming after significant delays, goes some way to countering mutterings that the regulator lacked the will to take on large and well-resourced opponents.

When starting a business, the implementation of a Customer Relationship Management or ‘CRM’ system may seem like an unnecessary task but committing to it from the outset will save time, cost and resources when compared to installation at a later date.

Businesses, and indeed stock markets, hate uncertainty.  Sadly, there is no doubt that 2020 has been full of uncertainty at every stage.  And whilst the main focus, for very obvious reasons, has been on Covid-19 and all the trading and other ramifications that that has brought with it, it has not been the only source of major disruption this year.

In 2019, Elon Musk made headlines by touting AI as a “fundamental risk to the existence of civilisation”. Ironically - for a man in his line of work - Mark Zuckerburg countered this argument, describing the warnings as 'pretty irresponsible'.

Ask yourself, what would your 2020 have looked like without Zoom, Slack and Google Drive? If anything has stepped up and carried the load of remote working this year, it’s these tools.

It should come as no surprise that a strong environmental ethos within an organisation is a driving factor for many jobseekers when choosing where to apply for work. However, a recent report has detailed just how important sustainability aligned with social responsibility really is in terms of recruitment.

A staggering £4bn of investment went to UK tech companies in the first half of 2020. The British Business Bank’s recent Government report, together with recent surveys by leading investment platforms like Stakeholderz, show that despite the challenges posed this year, investors are continuing to back the UK’s high growth tech companies, with many indicating they will invest the same or more over the next year. Tech has long proved to be a lucrative and attractive sector for investors and entrepreneurs.

If you have just started a business, you would probably want to know how to get more customers from the get-go. It can be from knowing the way to success or even just having the welcoming body language that can either make or break a deal. You need to be careful as a salesperson - being nervous is easily visible.

Kanban has been around as a methodology since the '40s but is now getting more attention partly due to the increase in remote working and the popularity of agile and lean in every sector. While Kanban was originally applied to manufacturing, it can work in virtually any setting. It can be used as a stand-alone tool, or in conjunction with other agile management methods. Implementing it, however, can be easier said than done. Let's take a look at the steps you need to take to implement a Kanban system in your organisation.

Nine months on from the first outbreak of Covid-19 here in the UK and the virus remains the most-talked about news item. Whether it's radio shows discussing tiers or newspaper articles investigating possible PPE corruption, coronavirus continues to be the biggest story worldwide.

Back in January, it looked likely that employee share schemes would see reasonable growth across the country through 2020.

The fourth in our six part series of articles harnesses our Associate and Partner network and focusses on Founders and the complexities of relationship between Founders and Co-Founders - for better or for worse. "It's not you, it's me," how do you stop things going pear shaped at the top and what do you do if it does?

I love startup life. It has been my passion for many years now. In 2007, I launched my first company, Skimlinks from my apartment living room in Sydney. It grew to become a $50m-a-year revenue business, headquartered in London with offices in San Francisco and New York.

In the world of startups, scaling and sustainability are made to feel like opposites. You may have started with the best intentions, but as businesses grow it gets harder to ensure high ethical standards are met, particularly when faced with outdated industry practices and the pressure to keep down costs. The company values you wrote at your kitchen table start looking more like suggestions than rules to live by, and growth and greenness feel diametrically opposed. Sustainability just seems like a sacrifice you’ll have to make on the altar of profit and progress.

It seems that we’ve had so many turning points over the past few years, we’re running in circles. Landmark moments from Brexit to COVID-19 have completely shifted our personal lives, politics and the economy. Crises and moments of great change put us into reactive mode, and short-term fixes appear to be the only option. Looking for solutions which reap benefits and pay for themselves further down the line is a much bolder endeavour.

While the economic ramifications of the ongoing coronavirus pandemic are still very much a selection of rather worrying predicted lines and correlations on graphs, there is no doubt the world of commerce and industry is set to be deeply impacted in the long term, and likely changed for good, by the crisis.

There’s no question that 2020 has been an incredibly disruptive year for business, as both national and local shutdowns have forced many firms to temporarily shut up shop.

There is a misconception that the benefits of industrial robots are reserved for few manufacturing giants. However, according to the Robotics Industries Association (RIA), enterprises with less than 100 employees and less than ten robots represent a growing segment of the robotics market.

Our physical and mental health has been at the forefront of many of our minds during Coronavirus. So should we really also be worrying about financial health? The year of 2020 saw many employees furloughed and even made redundant, causing financial stress. However, there are also many people who have been lucky to be able to continue working during COVID-19.

As we all know, branding is something that can make or break your business - a blueprint for how you want the world to see your company. Despite this however, it is something that is still chronically misunderstood – to the point where it is sometimes ignored altogether.

Ten percent of the population are believed to be dyslexic, but it is still often poorly understood. With the right support, the strengths and talents of dyslexic people can shine. So how come workplaces have yet to wake up?

According to statistics, the average business grows at an estimated 15% per annum, yet just four percent manage to reach that magic £1m turnover mark.

2020 has been an unusual year for businesses. Every industry has been affected by the pandemic in some way, whether that’s for better or worse. As companies continue to try and navigate these difficult times, it’s essential to find ways to thrive and keep the money coming in.

Running an organisation free of issues is what everyone wants. No business wants to fall victim to cyber attacks. However, that's not always the case. Day in day out, cyber criminals are devising means of compromising businesses. According to Purplesec, Cyber crime is up by 600% due to the COVID-19 pandemic. Some other factors, such as software issues, make enterprises insecure.

In this article we will discuss no code, the no code startup and the no-code revolution and how it will impact businesses and the world around us. So, what is no code? No idea? Well, essentially it allows programmers, and perhaps more importantly, non-programmers, to create application software through graphical user interfaces and configuration instead of using traditional computer programming (or coding).

If you run a business that relies on vehicles for operations, it can become more and more difficult to manage the fleet as it grows. Keeping the fleet in good working order, making sure that driver safety is a top priority, and saving money on maintenance and repairs can all become much harder to manage as your vehicle numbers rise. Because of this, it’s no surprise that many growing fleet-based companies are turning to fleet management companies. But is this the right solution for your company? Here are some reasons why it might be the best idea.

Two decades ago, London was the place to be. The bustling environment of city life was a haven of opportunity, both personal and professional. Students, graduates, young professionals and aspiring entrepreneurs had their sights set on the cool bars of Soho and classy ‘lunch and learns’ in the hotspots of the capital while enthusiastically scribing their first business plans on whatever napkin or beer mat happened to be available; it was the only place to be.

Bored of the adage 'If you fail to plan, you are planning to fail'? You're not alone. Sadly, truisms - much like a parent's advice - tend to be worth heeding. When it comes to funding, it's best to do it well in advance. Too many companies leave it until there's a cashflow crunch before acting. As trusted advisers, accountants need to play the role of parent, use their wisdom to identify future funding opportunities, model a couple of scenarios, and help clients find a source of finance that doesn't leave them with unfavourable terms.

As December approaches, firms of all sizes will be planning their strategy for 2021. The second lockdown in England has brought yet another blow to the business world, and proves that industries will continue to be impacted by COVID restrictions and a new way of working. Planning for 2021 may be challenging this year, especially for small firms who have found their usual service heavily disrupted.

The need for specific employable skills in the workplace is essential. Attracting and acquiring new talent to all industries is a competitive field, with more students leaving school and attending university than ever before.

Of all the industries in the world, the jewellery business is one of the most traditional and old-fashioned. It is also the most reliant on direct interaction between master craftsmen and merchants. The most precious metals and stones in the world pass from hand to hand in a supply chain that has barely changed in hundreds of years.

On 25th November 2020, the EU Commission published a new intellectual property action plan.  The action plan, touted as “an intellectual property action plan to support the EU’s recovery and resilience” outlines possible future moves, noting that intangible assets are “the cornerstone of today’s economy”, with IPR-intensive industries generating 29.2% (63 million) of all jobs in the EU during the period 2014-2016, and contributing 45% of the total economic activity (GDP) in the EU worth €6 trillion.

For many, December will soon mark almost eight months of continuously working from home, a complete shift from normality when it comes to working and riding the balance between work and home life. Google trends data also reveals searches for ‘burnout’ peaking as the UK entered a second national lockdown earlier in November.

Following the recent lockdown #02, there has never been a more important time to focus on wellbeing for clients and employees and of course yourself! I wanted to share what we have been doing at Clockwise to support everyone we work with.

If you own or run a small or medium sized business (SMB), chances are you’ve heard a lot about data: how it can give you new customer insights, tell you more about your staff, or help you make better business decisions. All of that may be true, but you’re also likely thinking about one key question: how does data help me boost my revenue?

One of the top ten reasons why startups fail is lack of financing and investor interest. That is why fundraising is an important part of a startup journey. There are some principles following which might increase your chances for success in closing your next investment round.

Many small and medium sized enterprises (SMEs) and startups will be entering uncharted waters with this year’s peak retail season. The past several months have radically changed business operations, and current health and safety restrictions have accelerated the trend in consumer spending online.

As we near the end of a year unlike any other, many business owners will be hoping for a more optimistic 2021 and preparing to turn a new leaf. The crisis is not over yet, but it has already shown us the importance of resilience, resourcefulness, and vigilance for businesses and there are many key lessons for us to carry into the New Year.

A leading business insurance broker has urged firms and SMEs to get new insurance quotes in 2021. Get Indemnity, the digital insurance broker polled 650 SMEs and found that 68% of participants had not sought alternative insurance quotes in the past three years - and a further 32% had not applied for new quotes in the past five years.

With the COVID-19 pandemic in full swing and uncertainty over when we will be returning to our offices, every company big and small is now adjusting to remote working.

Although many businesses are currently able to access significant finance via the various Government-backed loan schemes, which have recently been extended until January 2021, not every business is willing or able to accrue additional debts.

Starting a business may be exciting, however there are a few things that you need to make sure that you get right from the beginning. Here are some of the top tips that I share in my new book, BOSS IT.

Starting a business is hard. You only need to look at the failure rate to confirm it. And that’s in a normal, non-pandemic year. For anyone starting out now or looking to do so soon the challenges are astronomical. This is because as well as all the normal startup hurdles involving financing, staffing, cash-flow and the like, businesses are beset with a legacy of COVID-19 and the wider economic ramifications it will leave.

Xilinx Ventures, the corporate venture programme of US technology company Xilinx, has invested over $125m in more than 30 global startup businesses over the last three years, covering technologies in data center, communications, machine learning, automotive, edge computing, and innovative silicon design. It therefore seemed an ideal port of call for this issue’s Startups Launchpad feature. We caught up with Sagi Paz, Head of Xilinx Ventures, and Patrick Rundell, Manager at Xilinx Ventures, to find out more.

From full national lockdown and the gradual easing of constraints, to a three-tiered regional system of restrictions and then back into another national lockdown. It’s been a long and arduous time for everyone since COVID-19 first reached our shores earlier this year, and even more so for the many hardworking business owners up and down the country trying to keep disconnected workforces operating smoothly.

Podcasts are a great way to build your brand and tell the story of your business. Over the past five years, there has been an explosion in the number of corporate and business podcasts available and with it a growth in engaged podcast audiences. According to a September 2019 Ofcom report over seven million people in the UK listen to podcasts each week, a 24% growth over the previous 12 months.

Anyone digesting the headlines and latest research over the last few weeks would be forgiven for believing things have never been so bad for small business.

The UK’s path to Brexit has not been an easy one. Since the 2016 EU Referendum the country has experienced three different Prime Ministers, a global pandemic and a recession; all have which have made an inevitably difficult negotiation process even more complicated.

Pandemic is a relatively new word to most of us. Not that we do not fully understand what it means, more that we had little use for it before March this year.

E-commerce is something many of us have experienced, but how popular is it, and should you be prioritising ecommerce when looking to sell to customers? 

It is a continuously changing and fast-paced world. For maintaining the competitive advantage you need to have systems in place in the commercial market for scaling and adapting as necessary. More than 50% of the global merchandise trade in the year 2018 was focused around 10 localised economies.

From the ongoing pandemic and climate change to the fight for greater inclusivity and diversity across society, the world is currently facing a number of social and economic challenges.

In the second part of this business mix article series we see Brash Solutions Limited focus on technology. But not the sexy tech of product development, more the ‘behind the scenes tech’ that keeps you operating and secure – a real fundamental backbone to the operations of every business, regardless of size.

This week is Global Entrepreneurship Week, designed to celebrate ambitious individuals within the business world, and those who have believed in their own abilities and branched out on their own. Despite the waves of shock that the pandemic has brought to the business world, there has been a 12% increase in new businesses starting during 2020 already compared to 2019.

With much of the UK still in the midst of a national lockdown and the majority of high street stores temporarily closed, the online activity surrounding Black Friday (taking place on November 27th) is set to be higher this year than ever before.

Thousands of new businesses are setting up during the pandemic, a new report has revealed. 'How Startsups Can Kickstart The Economy', published by law-firm, Harper James Solicitors, details how 41,620 more incorporations happened in the first quarter of 2020 than in the first quarter of 2012. This represents an increase of almost a third (32.5%).

Startup founders tend to share a common personality trait - one which makes them the ‘doers’, the kind of person who believes in action and knows that ‘if you want a job done properly, you do it yourself’.

In the UK alone, there are hundreds of thousands of new businesses opened up each year, and it’s a number that’s only getting bigger. Whether your startup is based around technology, products or services, these businesses represent a massive part of the UK industry. With the rapid growth and an increasingly tech-savvy approach to getting things done, startups in the UK are the perfect fit for the growing number of apprentices. Here are just some of the main reasons why startups and apprentices are the perfect fit for one another.

Thinking about starting a business? We spoke to Ollie Collard, Virgin StartUp advisor and founder of Enterprise Orchard, to find out what you need to consider first.

Most businesses have a website. Fact. But what role does it play in the overall strategy of your business? Now that global business is going through one of the toughest and most challenging times, you might need to blow the cobwebs off your website as it could be what actually saves your business.

For everyone around the world, the COVID-19 pandemic has changed many aspects of all of our lives. But what lessons have we learned about virtual verses reality? In many ways, it is those that work that have seen the largest changes. Before 2020, the chances are that if you asked your boss if you could work from home they would have come up with many reasons why it was not possible and, if you were allowed, it would only be very rarely, and you would be made to feel as though you had been given a great favour.

Customer service organisations need to prioritise business continuity plans to ensure their customer service efforts remain unaffected by any future disruption. That means investing in digital contact centre technology to emerge from the disruption with both customers and employee satisfaction intact.

If your business is doing well in the local market it is normal for the entrepreneur to think of expanding the business internationally to attract new prospects. You will find many advantages of taking your business forward internationally including newer opportunities in the sales and growth sectors and there are more opportunities to make your business more competitive in your niche market.

Subscriptions seem to be everywhere around us these days; they are here, and they’re growing more than ever. The benefits of shifting to a subscription model is motivating many of today’s disruptive tech companies. Take a look at Apple, for instance; this is a company that used to be known for their premium consumer devices, and now they have expanded their business to offer additional services and subscriptions.

The logical place to start when launching a new product is to understand who your customer is and to get inside their heads. What drives them? What excites them or makes their life easier? Where do they hang out, online or in the physical world? What frustrates them?

Entrepreneurs spot gaps and opportunities. What sets them aside is that they have the drive, energy and ambition to turn those opportunities into successful business ideas. What they often lack is the right guidance and expertise to make it happen.

business mix Limited does two things; we help large organisations operationalise their innovation strategy and, more importantly here, we support startup and SME sized companies with their operational growth. But the sizzle to our sausage is that collaboration is absolutely at the heart of everything we do. We deliver first class services to our clients yes, but we’re a community and network fundamentally. 

UK businesses have been doing it tough in 2020 and with the recent announcement of the UK's unemployment rate jumping to 4.8%, as 314,000 people lose their jobs, there is no denying many companies will be facing an economic downturn.

The sudden move to working from home has been a challenge for many SMEs. With smaller teams often benefitting from close knit relationships with their colleagues, COVID-19 is forcing many businesses to reconsider their approach to employee wellbeing. In many cases, however, this is easier said than done, with research from Wildgoose finding that nearly half (47%) of employees at SMEs are finding that their mental health has been negatively impacted by the pandemic.

Simply put, working in a team means collaborating with other people to achieve a common goal. This, of course, presents several benefits. For starters, working together in a project ensures that work is completed on time, hitting deadlines much easily. What’s more, a team pulls together people with different talents and skills, making problem-solving easier and enhancing creativity and innovation.

The COVID-19 pandemic has crippled numerous aspects of our lives, and quickly escalated into one of the most profound healthcare crises’ the world has faced to date. Whilst the health impact has been widely reported across the globe, we are also seeing alarming ripple effects of the pandemic in other areas, which are going unnoticed.

When it comes down to managing one’s personal health, small changes can lead to significant improvements, according to Sarah Bolt, the founder and CEO of Forth, a digital healthcare service in the UK. Self-improvement starts from within, and Sarah is the ambassador of this belief; Sarah is championing the innovation of personalised biomarker profiling to help others with self-improved health. Forth’s biomarker profiling starts with an at-home blood testing kit that is sent back to the lab where it is analysed for over 50 key internal biomarkers integral to good health. By reporting the results to an app, it shows users how the body is performing, allowing them to optimise their lifestyles to reach their personal best.

Halloween may have just passed, but it feels like this whole year has featured lots of tricks and very few treats. Before January 1st rolls around, we’ll have experienced two national lockdowns, a huge cultural shift to working from home on a mass scale, and many will have felt enormous mental and emotional strain as a result.

Having the ability to work from anywhere, on a device that’s secure and appropriate for your workload is now more critical than ever, as we embrace working away from crowded offices for the foreseeable future.

Heather Monro, an executive coach, leadership consultant and speaker at Impact International here reflects on the higher-stage leadership that is called for in these uncertain times.

COVID-19 has changed the way we work forever, with limited in-office hours and lockdown 2.0 seeing hundreds of businesses going back to 100% remote work, there has been a dramatic rise in demand for surveillance software that monitors employee activity.

Lockdown has been a massive change for almost everyone across the world, both in our personal lives and in our profession.

We are failing to meet our CO2 emission goals, seeing widespread overexploitation, and entering a sixth mass extinction event. This doesn’t bode well for a strong economic future. The science screams for urgent action, yet society seems to be slumped, dragging its feet towards a more sustainable future.

The word 'disruption' has long been a buzzword in startups and small businesses looking to take on larger rivals, often with a reputation for doing things a certain - old fashioned - way. The global energy market has been flooded with 'disruptors' while the multi-billion pound FinTech industry has long revelled in its 'challenger' moniker.

It was 2am on a cold December morning when I attempted to get a ride home after a rather disappointing Christmas party. I pulled out my phone and opened up Bolt. At that time of night drivers were few and far between. I was matched with a driver on the other side of the Thames to myself with an estimated arrival time of 27 minutes.

$6tn in the next five years, this is how much the world will spend through contactless payments, according to analyst firm Juniper Research. For many of us who have discovered and since relied heavily on contactless payments since its introduction in 2007, either through card, phone, or watch, or those of us who have taken a stroll down a COVID-era high-street to see shop windows adorned with 'card payment only' signs, this is hardly a surprise.

COVID-19 has driven a period of rapid adoption for digital technologies amid a climate of business contraction and job losses, but I encourage you to try to look behind the headlines for something more positive. I believe that this can be found in the statement: "The coronavirus pandemic has accelerated changes already occurring in society.” 

Since the beginning of the year, wellbeing has been a prominent topic of interest among Brits, in fact, searches for the term ‘wellbeing’ have increased by 257% in the past five months. As people continue to spend more time indoors, Rebecca Snowden, Interior Style Advisor at FurnitureChoice.co.uk, explains how to create a calming oasis to maintain wellbeing at home.

We’ve all heard of the importance and growing demand for authentic branded content over the years, but what does it actually mean and how can you set to achieve this within your business?

The international pandemic has forced every founder to re-evaluate their strategy, urgently! I’ve paid close attention to the media and have noticed that the business model pivot topic has certainly been well covered. The article that surprised me the most, was one by Sifted that referenced a Station F survey of VC funded startups in Europe, the USA and Israel. The stat that grabbed me was this one: 80% of the startups involved had gone through some kind of business model pivot in the last few months. That’s a lot of change, especially considering that startups are also dealing with other challenges related to the pandemic.

Historically, startups based in the regions have been 50% less likely to secure funding than those in London. This has created a situation where 72% of all venture capital deals in the UK involve London companies.

The worldwide pandemic COVID-19 has been dictating where and how businesses operate. The lockdown forced (and continues to force) many companies into a state of ‘remote working’. With little time to prepare, many startups have been scrambling to find new ways to communicate, collaborate and share valuable business information.

Remote working is here to stay. According to a survey by KMPG, 68% of CEOs are planning to move operations online and downsize office spaces. As more businesses realise that employees do not need to be under the same roof to be successful, they are considering how to embrace a more flexible work environment.

Like pretty much everything else that has happened so far in 2020, Black Friday and Cyber Monday are going to look a bit different this year. When we think of Black Friday, we imagine bustling crowds swarming into shops and busy customers, battling to bag a bargain. This year, however, 70% of consumers say that they're not planning on returning to physical shops for the foreseeable future. This means retailers need to take an online-first approach to Black Friday. 

Today’s workplace culture has many employees feeling the pressure to turn up to the office at all costs, even when ill; however, the global pandemic COVID-19 has shown it is more critical than ever for businesses to tackle the widespread challenge of 'presenteeism' especially when majority are working from home.

With the ever-growing numbers of people who are in the white collar jobs, against the very limited space in towns and cities where most people would prefer to get an office, there is a need to put up offices in homes. Also in this pandemic season, working from home has become a part of the new normal. Remote working has greatly helped in decongesting offices and minimising the need for daily commute.

Company culture has a big effect on our overall happiness and wellbeing. A toxic workplace culture can impact someone so dramatically that it affects their performance and can create a ripple effect into their families’ lives. By having a supporting, caring and inspiring working environment, employee health is improved which impacts the business’ bottom line through increased productivity and the creation of positive brand ambassadors for your business.

As many UK businesses begin to reopen, investor eyes will be sharply focused on whether startup companies can withstand the ongoing COVID-19 storm. However, investors do not need to stand by nervously as these fortunes are gradually revealed. By being actively engaged in the development of portfolio companies, investors can not only identify earlier the budding businesses likely to emerge strongest, they can also move quickly to help the most challenged.

The Coronavirus is spreading like wildfire all over the world and because of that, it’s becoming more and more difficult for businesses to keep their operations going. Since March this year, 40% of all businesses in the United States have been closed down because of the Coronavirus. Due to that, many businesses are faced with more challenges than usual.

Traditionally, the office has been a place we go to in order to work. But with almost three quarters (74%) of firms planning to maintain increased levels of home working after the pandemic, according to research from the Institute of Directors, are the days of the physical office numbered?

Downsizing a business is never an easy task, however, with many businesses not performing up to standard as a result of the pandemic it has become necessary. Richard Wayman, CIA Landlord’s Finance Director reveals the most important factors to consider when downsizing during the pandemic.

In the past three years, I have worked with a number of businesses and clients from all sizes of company and all industries. Whilst the companies and people differ, one thing is constant for nearly every single person I have met since starting my consultancy: most people fear, hate or avoid selling.

Brexit immigration is one of the shocking events that shocked the world, specifically the UK citizens. The changes that have been foreseen due to these changes predict a huge transition in the economy and the country at large. As the decision was made in June 2016, the majority vote made the UK exit the European Union severely. The Brexit mainly affects the immigrants predominantly leaving them with terms and conditions that they need to follow, and this article highlights some of the impacts of this legal move.

The virtual conference has become all the rage and is now becoming common practice within many businesses working routine. The COVID-19 pandemic has forced business owners in all sectors to reassess how they communicate with their clients, colleagues, and audiences.

With the second wave of the pandemic upon us, many business owners will be prioritising their finances to ensure they can continue to provide a service for their clients and customers.

It is hard to imagine a single business that has not suffered disruption and loss as a consequence of the COVID-19 pandemic. It is therefore no surprise that business insurance and in particular, business interruption insurance, has become a subject of great importance recently in the boardrooms of so many UK businesses. Here, Jonathan Cole, Solicitor at Goodman Derrick LLP gives us this tips on obtaining effective business insurance.

I’m going to start off where all good stories about human evolution should... close your eyes and imagine you’re a neanderthal walking through a jungle.

The amount of fraud that companies face on a daily basis has rapidly increased since the beginning of the global pandemic. Country-wide lockdowns saw customers forced to move many aspects of their lives online, whether for shopping or socialising. To keep up with these changing behaviours, companies have had to enter the digital arena, many for the first time.

If you're a self-employed tradesperson, driver, beautician, or hairdresser, there are things you can do now, before January's tax return deadline, to avoid being stung for tax you can't afford.

Business videos attract customers through eight marketing channels at once. EIGHT! And all eight can be used simultaneously! We conducted a survey and found that on average customers use no more than two of them. Don't do that. Since you paid for a cool video, make the most of it!

This year has been more turbulent than most. From setting out strategic business goals to embarking on new personal adventures, plans set out - in all aspects of life - have been well and truly rumbled. However, as businesses try to navigate the choppy waters posed by the pandemic and the changing needs of their people, customers and suppliers, they should strive to take advantage of this window of opportunity by rethinking how they operate.

The Secret Leaders Podcast is now launching its sixth season (starting with John Cleese), Secret Leaders has rapidly grown into one of the UK’s most popular business podcasts (often ranking number 1 according to Apple). Hosted by serial founder Dan Murray-Serter whose entertaining but intimate style allows him to elicit surprising and personal revelations from his guests, and here we get a chance to read about some of the first episode.

Starting a business can seem like a daunting prospect, given that if you Google 'startups and fail', there are lots of articles on the percentage of startups that fail before they get going, which could put you off even getting started. However, by being well prepared and informed before you start the process, you may be able to avoid some of the common pitfalls and become one of the 2/10 startups that succeed.

Computer vision has established itself as a worthy addition in a gamut of industries. Including automobile, education, healthcare, e-commerce, agriculture and more. It has managed to create a niche segment for itself, making it an absolute essential for industries to maintain their position staunchly in the market. Here ICarta Technologies delves into the world of computer vision, particularly in automation.

In business, it is always important to react to changing circumstances and this has never been more true than in 2020. Regular readers will know that I have written a lot this year about adapting and pivoting but this week I wanted to look at something that can be an aspect of that but also has an impact on most other aspects of business – speed.

Today, organisations of all types are having to change their perspective - of how to do business, of how to collaborate with remote employees, of how to best engage with customers, and more.

Since its launch in 2012, leading global e-learning platform, Preply has experienced huge global growth, especially across the last 12 months during the peak of the pandemic.

There aren’t many positive stories to emerge from the current global pandemic crisis but perhaps one was the beneficial impact that ‘lockdown’ had on areas of the environment.

There is a lot of wisdom that comes from having built up a successful sustainable business from the ground-up. Although I can now attribute them as 'learnings', many purpose-led start-ups perceive them to be modern-day taboos. The truth is, for your startup to not be a part of the 20% that don’t survive beyond their first year, or the 60% that go bust within their first three years, you need to be able to dispel the following five taboos for your startup to thrive.

Lockdown changed the rulebook for how we live and work, for all of us. As entrepreneurs, we have the in-built advantage that we’re wired to manage uncertainty and finding solutions is our happy place. Only this time, it was without the backdrop of our gloriously airy EC2 co-working space, surrounded by my talented team and fuelled by yummy flat whites from the local coffee shop. It was happening from my home-office, in isolation, in a London that was quickly becoming unfamiliar.

There is no denying that 2020 has been an extremely difficult year for the healthcare industry. COVID-19 continues to bring challenges to the delivery of all aspects of hospital and community care and the need for innovation has, arguably, never been greater. Fortunately, the healthtech ecosystem in the UK is as vibrant as ever and entrepreneurs across the space have responded by working tirelessly to solve the problems thrust upon clinicians and patients.

You never know where inspiration can hit. This was the experience of Jonathan Merry, founder, and CEO of MoneyTransfers.com. While traveling the world, he struggled to avoid accruing fees on his travels - so the idea for a better money transfer experience was born.

As the ongoing economic impacts of COVID-19 continue to be felt, there is an often-forgotten segment that has the potential to spearhead the UK’s re-growth in years to come. Pre starts, startups and SME’s hold the potential to move at pace and expand quickly to support a fledgling economy, provided they receive the right support at the right time and most importantly, at the right price.

At a startup, you are most likely to come across Intellectual Property (IP) due diligence in the form of investors conducting due diligence prior to investing or from potential partners or collaborators seeking to work with your company or license in your IP. It is important to know what to expect so you can present your company in its best light. You may also wish to conduct your own IP due diligence on other companies prior to working with them or licensing them your technology.

Voice Assistants are the trendsetters for voice tech. They have revolutionised the way we live our lives. In 2019, the global user base of voice assistants was 3.25 billion. What might amaze you is that the same is estimated at almost eight billion units, that is, even more than the global population! Here ICarta Technologies tells us more about the voice technology landscape.

Since the launch of London’s Silicon Roundtable in 2008, UK tech startups have enjoyed more than a decade of strong interest from Venture Capitalists (VCs). Spurred on by the success of fast-growth consumer tech companies like Uber or Deliveroo, VCs have sought out startups that could break into the public zeitgeist to become the world’s next big thing. This culminated in more than $13bn being pumped into British technology startups in 2019. Then, the pandemic struck.

Coronavirus has created many challenges for businesses and an area of discussion that has rapidly escalated in importance is around protection. Protection should always be an area of priority for a business, but the situation we find ourselves in has understandably brought this topic to the fore.

It’s been two years since the very first digital tax pilot from HMRC, commonly known as Making Tax Digital (MTD). Initially, HMRC required UK businesses above the VAT threshold to process their returns digitally. It has now been announced that businesses that are VAT registered and are below the VAT threshold must also be compliant with MTD, from April 2022. The self employed and landlords must be compliant by April 2023.

COVID-19 has made history by affecting each industry in the world. From the lockdown that caused the closure of businesses to people adapting to work from home, there is a need to identify strategies of how businesses will be run going forward. The pandemic has disrupted how people socialise as well as their shopping patterns. To adapt to this new normal, business owners have to make significant adjustments to reach out to their customers or less they risk failure.

Communication has always been key in running a business, and indeed in most other aspects of our lives. In 2020 many lessons have been learned or reinforced and it has reminded us all how very unpredictable life can be. But one of the most obvious changes that should be apparent to all, has been in the way that companies are communicating.

When launching a health app, it is always about convincing other people to change the habits of a lifetime. When we began pitching Joint Academy to physiotherapists - top-level professionals who had always treated patients hands-on and face-to-face - they initially saw no reason why they would ever do physio remotely.

It’s difficult to catch news that is not connected to COVID-19 or the US presidential campaign at the moment. In light of COVID-19’s impact on the employment market, at the end of September the Prime Minister vowed that 'radical changes' were being introduced to the UK’s adult education system.

It's tough as a founder on so many levels. As an investor in B2B startups, I’ve seen many of the same mistakes made - here are some thoughts on maybe trying to avoid some of the biggest pitfalls.

Teamwork involves people working together to complete a task or achieve a particular common goal. In any organisation, a team works to maximise effectiveness in the company and raise the morale, creativity, planning, efficiency, initiative as well as learning.

Many entrepreneurs' daily focus has gone from doing business as usual to doing everything to fight for survival. It’s not easy to run a business during times of COVID-19, especially when you’re in an industry where you rely on people physically coming in. Mike Jordan, CEO of Summit Defence, has put together ten tips to make sure your retail business or restaurant is COVID-proof.

During lockdown in the UK, there was no question that SME businesses and local traders were hit hard. Around 80% of small and medium-sized enterprises in the UK have seen a revenue impact in the last few months, due to the impact of the COVID-19 crisis and the subsequent lockdown.

I’m Jamie Martin and I’m an experienced Sales Trainer. Even more importantly I’m a Business Millennial, born between 1980 and 1994 and I’m a thought leader. 

The last few months have been the most challenging period for many UK business leaders. The coronavirus pandemic and the subsequent economic downturn have thrown the workplace out of kilter, requiring CEOs and senior leaders to be more present in every facet of the business.

The first lesson to be drawn from 2020, and undoubtedly the biggest lesson, is that the future is unpredictable. All of us in our personal and business lives try to predict the future to some extent, as this is what enables us to lay plans for the future.

Startups Editor Anna Flockett talks to Murata’s Mitch Nozaki, EMEA facilitator for their Open Innovation website, about why the electronics company is looking to collaborate with startups.

Despite not feeling safe to socialise with anyone for the last six months, I've understood 'community' in new and wonderful ways.

Saturday 10th October is World Mental Health Day. It arrives during the strangest time we’ll ever likely face in our lives due to the COVID-19 pandemic. Each year’s theme is set by the World Federation for Mental Health, and this year’s is 'mental health for all'. This encourages us to think of different demographics and communities of people and how they are faced with issues and problems in their lives.

It baffles me that some 16,000 who had tested positive for COVID-19 did not have their information uploaded to the Test and Trace system because it was reliant on a 13-year-old legacy IT and, as it turns out, a complicated Excel sheet.

One of the significant demands resulting from the Coronavirus crisis of 2020 has been the need for new and novel ways for voluntary support to be facilitated. The ability for assistance to reach the most vulnerable or living in isolation or quarantine in safe ways is vital to saving lives and mitigating the spread of the pandemic. 

As with every sector, the sports industry has been greatly affected by the COVID-19 pandemic. The after effects will no doubt continue to reverberate for some time to come even once we emerge from this global health crisis. However, sport is unique in that it plays a different role to many other activities in life; it provides a space for people to come together for rituals and traditions, often harking back for generations.

Collaboration involves people working together to attain a particular goal or to complete an allocated task. Some of the greatest ideas are born through this process. When you think about innovation, it is a collection of ideas either from the past or present.

Hopefully, it goes without saying that women are vital members of any team in business. The best ideas are conceptualised and executed by groups with a variety of backgrounds, skills and opinions - homogenised teams will lead to unexciting products.

In my previous blog, I considered the steps necessary for business leaders to close the gap between rhetoric and reality on racial equity at work. This time, I wanted insight on what is actually happening on the frontline. I sat down with award-winning business strategist and founder of The Black British Business Awards, Melanie Eusebe. She has risen to the upper- echelons of the corporate world, and in our broad conversation offered her perspectives on corporate responsibility, solidarity, and how we sustain the current momentum.

Opening a new business during a period of economic and social crisis, such as the current pandemic, may seem like a risky venture and for certain sectors this may certainly be true. However, for those looking to launch a new tech project, particularly one that supports remote working or artificial intelligence, then there may have never been a better opportunity.

Some people are doing very well out of the pandemic - the fraudsters. That’s because the chaos COVID-19 has caused makes it far easier for them to operate. Have you increasingly been asked to provide personal data to strangers since March? Have you changed any of your habits? Gordon Ramsey himself couldn’t have created a more perfect recipe for rising fraud. How can you make yourself as safe as possible and if you have been a victim, what should you do next?

With societies across the globe still some way off returning to the ‘old normal’, many businesses are set to continue suffering from the impacts of COVID-19.

Applying for jobs, let alone during a pandemic, can be an extremely time-consuming and stressful job in itself. It’s crucial to ensure that amongst a sea of other applicants, you tailor your CV for success - especially now that employers will likely be hiring remotely.

At Relative Insight, we’ve always held the conviction that language provides a critical source of insight that’s often overlooked, and our mission is to help our customers drive value from all those language data sources that they’ve got floating around in their organisations, not doing much.

The startup world is no stranger to fleeting fads. We’ve seen an influx of monthly subscription boxes, e-commerce savings communities, and even a rise in nostalgic games like Pokemon Go. While those were all fun and games while they lasted, users eventually lost interest and moved onto the next shiny thing.

Online conferences and events aren’t new, but the coronavirus pandemic has brought them from a niche activity to a mainstream channel. In the absence of in-person events and conferences, online ones are providing one of the best ways for startup founders to meet one another, learn from each other, and gain inspiration for building their businesses in a safe, socially distanced manner. 

For years now, there has been a huge demand for developers, all with different skillsets, from coding specialisations to full-stack backgrounds. And this is unsurprising, as until recently, many startup accelerators and incubators were hesitant to accept companies without technical co-founders or a built MVP.

This week saw the national final of Santander's Emerging Entrepreneurs Entrepreneurship Awards 2020. Since May, 81 businesses from Santander’s network of 85 partner universities have been put through their paces during a series of expert-led online workshops and webinars, covering a range of topics under four key themes – money, management, marketing and motivation.  

Attending an online event feels novel for many but since the outbreak of COVID-19, it’s becoming mainstream. As an organiser of in-person, and now online conferences, I have found that there is an art to attending and maximising an online event, which is quite different to the in-person experience. 

The world of online retail has progressed significantly since the launch of eBay and Amazon in 1995 and online channels are now a key source of revenue for retail businesses. As customers increasingly move to shopping online, rather than in physical stores, retail startups evermore question the need for a physical store to sell their products.

Jason Brand, Regional Sales Manager for Mass Market customers in North East Europe and South Africa, at Texas Instruments, discusses why startups are critical to future innovation, and what the semiconductor company is doing to maximise their potential.

There has always been debate as to what the optimal number of co-founders is for a startup. Some people prefer to go solo, while others choose to work in teams of two or three. It’s certainly an interesting question - products can pivot and evolve, funding can often be found somewhere, competitors will come and go, and the market will always fluctuate, but through it all it is the team of founders that hold the company’s DNA.

We are facing multiple attacks on the working world as we used to know it. Technological disruption has forced change into almost all industries. COVID-19, the climate emergency and the need to take Diversity & Inclusion seriously is forcing fledgling companies to adapt at lightning speed if they are going to survive, let alone thrive.

How often do we consciously change our leadership styles at work? How would you describe your leadership style? Autocratic? Democratic? Collaborative?

People are now more eager to learn than ever. And what better place to find this knowledge than in the most convenient of places - the online platform. Businesses and individuals alike understand this demand and are coming out in great numbers in a bid to satisfy this growing need.

What qualities make an entrepreneur? What character traits are typically seen in entrepreneurs? Are these qualities and character traits something that they are born with or do they change over time? Can they be learned? Is it nature or nurture? Whatever the answers, it is certainly true that some people take to being an entrepreneur naturally whilst others would be so far out of their comfort zone that they would never even consider the idea.

The clock is ticking to Brexit and there are now less than 100 days until we exit the European Union. For startups the potential changes this could bring, coming so soon after the disruption caused by COVID-19, will present another huge challenge.

When it comes to reimagining what the events industry will look like in the near future, these are the four things we should be thinking about according to Wolves Summit’s Vice-President, Mike Chaffe. Mike grew Wolves Summit to become one of the largest tech conferences in CEE. In March this year, when most tech events were put on hold, he made the decision to organise Wolves Summit 11th as a fully virtual event. Over 1,500 participants, 600 startups, and 300 investors tuned in online to be part of the former edition. Since then the Wolves Summit team has also organised other events on behalf of some of the largest organisations in Poland and worldwide. Wolves Summit now offers technical support to CEE & CIS based Hopin clients. Hopin is an event software that has recently secured $40M in funding. We spoke to Mike to find out more about the future of events.

Employees joining during lockdown don’t have the same chance to meet other members of their team or get acquainted more casually with the company, and it can be tough on both morale and productivity as a result.

Whether it’s a natural disaster, global health pandemic or economic downturn, businesses are inevitably going to encounter some unexpected circumstances that are out of their control. It’s not always straightforward for companies to keep operations running smoothly during these unprecedented times, but the highest priority should be to nurture employees and support the company culture. But how do organisations invest in the business culture, while still taking care of the company’s changing needs?

Ethics and business aren’t always easy bedfellows in a crisis. Now, more than ever, in order to survive, most businesses need to be risk averse and fret primarily about the bottom line.

Throughout the pandemic, SMEs have had to adapt to survive - which has been no mean feat. In many cases, technology has proved to be essential in keeping operations running during lockdown. Whether it be shifting entire workplaces to remote working, or using video conferencing tools and cloud accounting software, small businesses have been relying on tech more than ever before.

We’re living through a time of economic uncertainty, so it’s no surprise that money worries are responsible for a high level of stress and anxiety right now. Financial concerns can have a huge impact on an employee’s performance and productivity levels at work and employers therefore have a duty of care to their people when it comes to financial wellbeing.

In my last article, I explained how to make changes to an employee’s terms and conditions of employment, including the types of situation when you might need to do that. For example, if reducing someone’s working hours or making a major change to their role.

It still makes me laugh even to this day, that during my first IT support role, there were numerous times when people would call up and think they had reached the wrong department because a woman answered the IT department phone!

Many business people and career professionals are consulting business and career coaches these days. One of the reasons why this trend is gaining prevalence is because just like in the normal world, people in the business world need a shoulder to lean on whenever the going gets tough.

It’s no secret that women are still widely underrepresented in the gaming industry, particularly when it comes to video and mobile game development. Whilst this has been historically accounted to the common misconception that gaming is a predominantly masculine hobby, women actually make up a significant amount of the industry, representing nearly half of hyper-casual gamers.

In 2013, four years after having my first child, I finally waved farewell to the prospect of high value, full-time employment in the digital advertising sector. Juggling a client in Asia (early mornings), a client in North America (late nights), a workplace culture dominated by presenteeism, the needs of a pre-schooler and a four hour round trip commute, something had to give. And that something was me.

I set up SimplyHair in 2013. I was working alongside my husband, Pip, to grow digital marketing agency, digitalbeans and also juggling a role in customer services and a side business as a mobile hair extension stylist when I realised how poor online purchasing experiences were in the hairdressing trade.

Written by Amy Filippaios, Founder of ecommerce wholesaler, SimplyHair and Creative Director at digitalbeans

As we carry on focusing on female founders and women in tech ahead of our next issue, we decided to catch up with Lindsay Gledhill, a partner at UK law firm, Harper James Solicitors. Lindsay heads up the Intellectual Property (IP) team. She has specialised in IP exploitation and dispute resolution since 1997. It has made Lindsay the go-to lawyer for IP-rich firms who wish to protect and exploit their proprietary technology in fast-growing and international markets.

Razor’s Head of Client Services, Ellie Mosley, recently shared her story with us on having a career in technology as a new mother. Now, Razor’s CEO, Jamie Hinton responds. In his mind, it was the natural thing to do.

Tailoring your marketing efforts to a global audience can be a perfect chance to expand your business and reach prospective clients that may not otherwise learn about your products or services. Targeting a global audience, however, requires having an in-depth understanding of regional laws, cultures, and purchasing behaviours. Here are four clever ways to market your business abroad.

The stats are not promising when looking at women in tech within the UK. Last year it was revealed that women only make for 16.8% of workers within the tech field. Shocking right?

Startup founders and investors, especially in Silicon Valley, often talk about scratching your own itch as a way to reach the highly sought-after product-market fit, which will then accelerate your company to greatness. It’s likely that your problem isn’t unique, the theory goes, so by solving it you could stumble upon an idea for a product that could help thousands or even millions of people.

I always thought that nothing would take priority over my career. Even during pregnancy, I was certain that I’d be itching to get back to work. Back to my routine, back to what I’m good at and have worked so hard to progress and refine over many years.

In the current turbulent economic climate, many startups will be faced with financial challenges. In many sectors and industries, employers have not seen a return to pre-lockdown customer demand. That being the case, the starting point is to think about what your structure will look like for this new normal?

As a startup, taking the first steps into marketing can be daunting. Where should you start? What activity will be the best use of my time? If you’re limited on time or budget - and even if you’re not - a great place to start is content marketing.

For years, if not decades, being a ‘woman in tech’ has been seen as the exception to the rule and for many, a career path that’s littered with challenges. According to a Women in Tech report from PWC, only 5% of leadership positions in the tech sector are held by women, a paltry 3% of females say a career in tech is their first choice and only 16% of females have had a career in tech suggested to them (vs 33% of males).

A rise in startups born during the pandemic is hugely positive but also not surprising. We’ve had more time to think and do and explore new avenues, particularly where existing business models or employment have ceased to exist. Necessity truly is the mother of invention. But while the pandemic has created new opportunities, the lending environment for startups looks set to be challenging.

COVID-19 has brought about sweeping changes across all industries. Whether for better or worse, these changes are forcing a reset, providing an opportunity for businesses to emerge in a much stronger position.

Businesses, whether they’re established, starting up or looking to grow, all have one thing in common. The need to be agile and aware. And, if the pandemic has taught us anything it’s that businesses can adapt to a changing market and they can do it very quickly.

As the Founder/CXO of a startup, your other title is CFFO, or Chief Fire Fighting Officer. You don’t have time to attend a one-day workshop to solve a current problem in your business, let alone read a white paper on the topic. You need quick reads that provide you with answers to your problems now. And that is the purpose of this article.

Boosting employee morale is one of the most crucial topics that every leader should consider when finding ways to steer their small businesses to grow exponentially.  Low morale can result in poor cooperation, low productivity, and augmented turnover. Several studies have demonstrated that focusing on enhancing morale in the workplace can have a tremendous impact on a company’s growth.

Back in 2015, representatives from nations all around the world met to sign an initiative that would help combat the damaging effects of climate change. This very first globally collective effort in terms of reducing greenhouse emissions, to which 179 countries have formally agreed their commitment, focusses on limiting the rise in global temperature increases by two degrees above its preindustrial measurement.

Even the most optimistic founders and executives at high growth companies aren’t immune to the challenges of fundraising. According to PWC, European IPOs have been ‘heavily impacted’ in the first half of 2020, with just 28 deals compared to 53 at the same stage in 2019.

With lockdown forcing many people into furlough or redundancy, the thought of turning a personal passion into a startup has never been more tempting. But is this the right time or the right environment? And how do you turn a passion project into a viable business?

The return to the office has sparked some interesting debate. Our own research has found that individuals are more concerned about their work-life balance and having to commute than the impact of COVID-19 to their health. And similar themes have been explored around the attitudes of staff in different countries and why the UK is lagging with a proposed return compared to European counterparts.

Founders typically establish a business with one of two game plans in mind. They either want a lifestyle business and one that fits their work life balance, or they want to build a business and grow it with the ultimate goal of building something of value that they can exit when the time is right for them. For any founder seeking to raise finance for their company, or to sell it, whether a lifestyle one or one with more ambitious plans, there will always be the need for a valuation.

The East Anglian City of Ely has been labelled the worst connected city in the UK according to a study by Nomad Digital.

Cyprus’s tourist industry suffered a hammer blow this year thanks to the coronavirus pandemic, but the disaster has fuelled other ambitions on the island with many political leaders, financial experts and corporate players now seeing the country as an international hub for SMEs.

It’s troubling times for industries around the world who are attempting to negotiate the impact of a global pandemic and - for those in the UK and EU, the uncertainty around Brexit.

Now more than ever, the power of design thinking is being recognised. From Airbnb and Netflix to Tesla and Samsung, companies are looking to this ideology to change the way they view business problems, using it as a catalyst to introduce customer-focused design that works.

For freelancers and small business owners, mentors can help take your career to the next level. As such, Tide explores what to look for in an ideal mentor, and how to successfully find and approach one.

As we continue to work towards the government’s net zero emissions by 2050 commitment, businesses are naturally becoming increasingly aware of the need to be more eco-friendly. Other strategies, such as the Clean Growth Strategy, which aims to promote economic growth at the same time as decreasing emissions, mean that the focus on having a positive effect on the environment is now higher than ever.

Online streaming giant Netflix, which has over 150 million paid subscribers in over 190 countries, collects data from its users. Using advanced analytics to understand customer behaviour and buying patterns, the company makes extremely relevant customer recommendations, helping it achieve an impressive 93% customer retention.

Remote working has been in the technology ecosystem for many years. I have personally been doing partial remote work for the last ten to twenty years and what I have found is surprising. Most individuals are not used to this style of work which is accelerating a nationwide transformation of company culture.

It’s received wisdom that successful startups solve real world problems. But there’s a commonly overlooked footnote to this mantra: you can’t try to solve a problem unless you’ve lived it first. Because without gaining the authentic understanding of lived experience, you’ll never find a solution that works in practice as well as in theory.

A few years ago, journalists at The Daily Telegraph arrived at their London office on a Monday morning to discover that ‘Occupeye’ sensors had been installed over the weekend on the underside of each of their desks. The management team defended the installation ‘…as part of the Telegraph's commitment to green energy measures,’ claiming they were simply conducting a four-week study aimed at optimising the building’s use of lighting, heating and air conditioning. The study’s subjects were not impressed.

Ask anyone which location they’d associate with startups, and my money would be on “Silicon Valley” being their answer. But in the past few years, global investors have been shifting their collective gaze to Europe. Forbes reports that the first half of 2019 broke the record for tech investment in Europe: £17.2bn was invested in the continent’s tech startups. Similarly, Europe was pretty much on par with the United States when it came to the existence of startups backed by venture capitalists. 

Many startups would have been forgiven for spending the last three months focusing purely on survival. Yet, as lockdown restrictions lift, an alternative story is beginning to emerge.

Launching a new business is not for the faint hearted even when market conditions are ‘perfect’. Doing that in the midst of the worst global pandemic in over a century is, by any standards, rather bold.

It has now been five months since the Government announced the development of a centralised NHSX contact tracing app that was set to monitor and contain the spread of COVID-19, safely releasing the UK from its strict national lockdown.

As much as we hate this phrase, Babble was born in the cloud. We don’t have any fixed technology so naturally, when Boris gave the order to stay at home our business found it easy to adapt. Our employees work, collaborate and communicate around one central platform, available on any device, anywhere. Our contact centre isn’t fixed to an office with phones and headsets, and our cyber security isn’t something we ever need to worry about.

Right now, your customers are likely continuing to be bombarded with emails about COVID-19 — from their local supermarket, pet store, doctor, restaurant, gym, the list goes on — particularly as lockdown restrictions begin to ease.  

Knowing your enemy is more important than ever. Whether as an individual, a consumer or a brand, defining your enemy creates momentum and can be the catalyst for positive change.

Taking single use plastics out of circulation is no easy feat, but the answer might lie closer than we think.

As lockdown restrictions begin to ease, many employers are having to think about how they go about bringing back employees to the office, and what this might look like in the future. Anthony Rose, CEO and co-founder of SeedLegals here gives his take on what London's top startups are saying about the office.

Coronavirus has caused businesses around the world to face the most impactful shake up in traditional operations many of us have ever experienced, one person who knows a lot about businesses is Business Development Director at The Translation People, Alan White, so Startups Magazine spoke to him about the current climate.

The coronavirus crisis and the impact it has had on businesses and financial resources has made the prospect of growing a business seem like a distant reality for some organisations. But for British small and medium-sized B2B organisations, Brexit is an opportunity to look beyond the EU to new geographies.

The coronavirus pandemic has sent shockwaves through the global economy. Businesses of all sizes are reeling from a crunch on both supply and demand. Staff members off sick or having to look after small children, disruption to supply chains, a significant drop in revenue due to lockdowns and a reduction in consumer spending have presented challenge after challenge.

As society is beginning to adjust to a new ‘normal’, businesses across the country have been working hard to ensure they keep their services up and running and continue meeting their customers’ needs throughout this uncertain time.

Many businesses are looking at their current office space in the light of COVID-19 to accommodate staff rotation, flexible working hours, working from home and commuting restrictions.

New research reveals that nearly half (49%) of UK adults have not installed or didn't know whether their mobile phone has security software. So keeping personal data safe from hackers has never been more important.

In 1944, as the WWII was drawing to a close, a gentleman called Harold Samuel decided to start buying houses which had basically been demolished due to the bombing. The idea, seen crazy by many (after all, what is the value of a pile of rubble?), did work, as his company - Land Securities - went on to become the UK’s leading property company: a position it still holds today.

As with everything about starting a business, different people do it for different reasons, and they have different levels of ambition. Some people want it to remain a side hustle or a very modest lifestyle business whilst others have plans from day one to scale and grow it into a multi-million GBP international operation.

When it comes to tapping into the entrepreneurial mindset to mine some golden nuggets of inspiration for business growth, who better to speak to than a winner of the BBC’s Apprentice. Therefore, when we had the opportunity to speak to 2014 champion Mark Wright, founder of Climb Online and the CLIMBCON business event, we jumped at the chance.

Semiconductor manufacturer Infineon Technologies has always been keen to work with startups and entrepreneurs and has done for many years. However, a year ago the company took the decision to make this collaboration more structured and more visible to the outside world, and so introduced its startup cooperation programme, Inno.Wafer. We spoke to the man heading up that programme in EMEA, Lamin Ben Hamdane, to find out more.

Over the past few months, most businesses have had to rethink how they operate and how they reach their customers. At the same time, there’s been drastic changes in customer behaviour, with huge increases in online purchases. For example, Shopify saw a 68% MoM growth of UK consumers estimated to make a purchase online from a UK Shopify merchant for the first time in April 2020.

Following the global sports hiatus brought on by the coronavirus pandemic many sports have now returned to action, much to the delight of fans worldwide. We’ve recently seen the likes of Europe’s top football leagues finish up the remaining games of their seasons and now eyes are well and truly stateside with the NBA, MLB and NHL returning over the past few weeks.

Lysander Bickham, Founder and CEO of Loving Earth’s Oceans (or Leo’s Box for short), shares his story of setting up an eco-friendly subscription startup while still at school, and offers five simple steps any business can take to improve its sustainable practice.

Talking all things AI and new and emerging technologies at the moment, as we prepare for our next issue - out tomorrow! Startups Magazine spoke to Andy Baggott, Marketing Manager at Kafoodle - a fast-growing food tech company launched in 2016 with the goal to simplify food safety and kitchen compliance, helping the hospitality industry manage their ingredients, recipes and allergen information.

To celebrate Startups Magazine's latest issue release (this week), which is focused on AI and emerging technologies, here at Tractable, recent winner of Best UK startup in the Hustle Awards, we decided to explain a bit about how we're bringing AI to the world on a commercial basis. Accidents and disasters affect millions of people every year. And the recovery process always starts the same way - assessors inspect the damage, approve an insurance claim, and unlock the funds to begin the rebuild. 

Attitudes towards sharing are always intriguing to observe. What we will and won’t share with others has changed continuously over the years and in line with broader consumer trends.

When iconic computer game, The Sims, was first published in 2000, few knew that one day entire industries would be conducting business within a virtual Sim-like environment. And yet, in the world of wholesale fashion that’s exactly what’s happening in the light of the COVID-19 pandemic. 

You maybe already believe that micromanagement is dangerous for you, your staff and your business. And it certainly is. But maybe not for the reasons you think.

UK newspaper, ‘The Guardian’ reported last month that hospital trusts across England urgently need more equipment to prepare for an upcoming wave of operations and procedures deferred by COVID-19. The article highlighted that hospitals need 'staff and space to deal with a huge backlog of scans for cancer and other conditions, as more than 600,000 people await CT, MRI and other scans amid the coronavirus crisis.'

The coronavirus pandemic has sent shockwaves through the business world and left many struggling to stay afloat and, with the future still uncertain, many business owners are turning their attention to how they can pivot their way through this difficult time.

Global pollution levels continue to be an issue that needs addressing. While the worldwide lockdowns caused by the COVID-19 pandemic may have lowered our air pollutants, before the outbreak there were seven million deaths each year due to pollution.

The debate around the future of Artificial Intelligence (AI) and what it means for humanity is very much alive. It probably has been since 1927, the year Metropolis was released. If you haven’t seen it, the film stars a humanoid robot intent on world domination and human slavery. As you can imagine the robot doesn’t go down too well, and so began our difficult and ever-evolving relationship with AI.

With productivity and profits affected, businesses might not be considering wellbeing as much as how to move fast and regain ground, from a quarter that was terrible for much of the economy. There are some under-used but patently obvious wellbeing tips that will help boost productivity, reduce employee turnover and increase engagement that are well worth looking into.

As employers embrace video call tools such as Zoom and Skype for day to day work communication, recruitment is no different as recruiters turn to virtual interview processes to source out the best talent. For recruiters looking for a way to build a more engaging recruitment process video, Laura Webster, Global Marketing Manager at HAYS Talent Solutions shares tips and advice into how employers can build a seamless virtual recruitment process through video.

In many ways, startup leaders are the envy of the business world. They are able to create an appealing workplace culture that works employees across different generations, and can attract the best talent. Problems are often solved through creative thinking while there’s typically a flat hierarchy and open communication channels.

Sterling Networks was founded in 2014 facilitating networking events for businesses across the Midlands, Oxfordshire, Wiltshire and the South West. Over 300 members attend its fortnightly breakfast and lunchtime meetings, and the company has also undertaken the very important role of providing emotional support to business owners at a very challenging time. Startups Magazine caught up with founders Neil and Tracey Davis to find out more.

If you have purchased a new computer within the last few years, you likely lack something - ports. You know, places to plug in your stuff. With streamlining and consolidation, many modern computers (including the entire MacBook family) have shifted to utilising only USB-C and Thunderbolt 3. Because of this, a dock or hub is essential when you Work From Home.

Can personal data from the EU being transferred on the basis of Privacy Shield to the US, guarantee an adequate level of data protection as per the GDPR? Head of Marketing for SmartSurvey, Neil Stone, offers some thoughts and guidance around this issue, while looking at the potential impact of the Privacy Shield’s invalidation for the technology sector and prospective customers.

I’m going to focus on digital products/services in this article, increasing the contribution of digital products/services only makes more sense for any business in a COVID-19 and post COVID-19 world. All things being equal to grow post COVID-19 we need to manage at least one aspect of the digital customer life cycle better than we were doing before COVID-19.

Each generation handles money in a different way. Afterall, people have grown up in different eras, they place value on different commodities, and some are busy saving for retirement while some are squirreling away their pennies in order to see the world one day. Attitudes towards saving money are most certainly generational, and there are plenty of assumptions people tend to jump to about these attitudes.

It seems like there’s now an app for everything - but which of the millions of smartphone apps are most useful if you’re trying to run a successful business? And how can you use your smartphone to improve productivity?

Lockdown rules in the UK are easing up and Brits are slowly starting to go back to work in their offices. So what can employers do to ensure their office space is a safe working environment and keep their employees comfortable and safe during this time?

At a time when the COVID-19 pandemic and subsequent lockdown has caused large-scale disruption to businesses worldwide, remote working has been a shining example of how to ensure ‘business as usual’, particularly in areas such as customer service. If Gartner predictions are correct that over 40% of all employees will continue remote working post-COVID, businesses must redefine remote working by ensuring customer service staff - contact centre agents and supervisors - are equipped with fit-for-purpose technology to ensure they deliver a truly first-class service to the customer. Anne-Meine Gramsma, Chief Commercial Officer at ContactCenter4ALL, explains.

As firms look to re-launch projects and resuscitate their business beyond COVID-19, the importance and value of freelancers as a critical requirement to retain skill at an affordable rate is essential for recovery. Someone only too aware of the importance of this is the CEO of The Future Strategy Club (The FSC), Justin Small; this is a benefit he has been aware of for a long time.

One of the few positive effects of the COVID-19 pandemic had been the renewed focus of the climate agenda. Over the past few months we have seen companies like BP begin to divest from their traditional oil and gas business and set aggressive net zero targets. For startups this represents a huge opportunity.

While car MOTs were scrapped during lockdown, taking the same approach with a business could be a mistake that leads to catastrophic consequences. Just as leaving unchecked, unroadworthy vehicles on the road is potentially dangerous, by not taking control of a business and leaving success to chance is a gamble at the best of times, but right now that approach could be the beginning of the end.

Much like any relationship, co-founders start their journey together full of optimism and excitement for the future. Falling out is far from their minds. But, with research showing that as many as 65% of promising startups fail because of founder disputes, smart founders should put a plan in place to deal with disputes.

As the UK high street continues to battle for survival in the aftermath of lockdown, new data shows that online retail sales are up 72% year-on-year in the UK. It’s the latest evidence that our retail future is going to be online-first, and hence it’s no surprise that, across the country, many independent retailers are shifting their businesses into the digital domain to stay in touch with changing consumer preferences.

Commercial real estate, HR and technology professionals are focused on finding innovative ways to meet the challenges of a post-COVID workplace through safe and effective back to work strategies. John Williams, Head of Marketing at Instant Offices, considers what this means for businesses heading back into the office.

With more than 266,000 small businesses having reopened since the end of April, kitchen worktop businesses and Instagram marketplaces have seen an entire new generation of entrepreneurs to be able to get their products lifted off the ground. However, for many individuals and micro-businesses, the prohibitive costs associated with the rapid and accurate production and manufacture of their creations often prevents them from scaling up and making considerable profits.

Following the impact of COVID-19 on the economy, we have seen widespread business closures, pay cuts, reduced hours, and redundancies, resulting in many workers looking for a new venture. Today, LinkedIn is one of the go-to platforms for budding job hunters searching for a new role, therefore the competition is high. To help those looking to enter a new career field, online educational platform, Preply has provided tips on the things to consider when messaging a recruiter on LinkedIn.

Startups Magazine caught up with Flavius Plesu, Founder and CEO of OutThink, the world’s first Predictive Human Risk Intelligence platform (SaaS), aimed at revolutionising security awareness and giving security teams the power that comes with identifying high risk users – fully understanding who is not behaving securely and why. 

What do startups need to know to ensure that their website is secure and safe against cyber attacks? Innovators, investors, and entrepreneurs, launching startup companies have hundreds of issues to deal with. Often setting up their website and internal communications drops in the list of priorities. And usually, at the bottom of that list, is ensuring that the company’s communications and website are secure.

Having formed new habits around remote work, many of us have settled into new routines and habits, adjusting to the shift and integrating this new way of working into our lives. But, bigger organisational processes might have been missed in the scramble to equip teams with the day-to-day tools needed to maintain business continuity.

YHANGRY is a London-based startup providing private chefs for social get-togethers at home. We launched our beta website in May 2019, when Siddhi Mittal and I were still working on the trading floor at Barclays in Canary Wharf. We were 10 months into our startup journey when COVD-19 brought our business to a grinding halt.

In this day and age, building the right content marketing strategy can either make or break a business. Content marketing has the power to shape the way audiences perceive and engage with your organisation.

Having set up a business there are some very logical next steps that have common features irrespective of what your business will do. Any business needs to sell its product or service and make a profit so that it can reinvest in its future and pay the shareholders. 

When starting a business, the implementation of a Customer Relationship Management (CRM) system may seem like an additional and unnecessary expense, but committing to it from the outset will realise a number of benefits including the development of a clear and focused sales strategy, together with the opportunity to strengthen new client relationships.

Over the years we’ve seen Twitter celebrities get their accounts hacked. But this recent hack goes way beyond anything we’ve seen before. This latest security breach calls into question the security of Twitter and social media platforms and even the foundation technology they are built upon.

Whilst social media and too much screen time can increase the risk of depression and anxiety, technology can also have positive outcomes on our mental wellbeing too - even in our busy digital world. Many us will be familiar and fond of clever apps like Headspace, Calm and Stop, Breathe & Think which can offer support with a number of mental health conditions such as anxiety and depression. Here Natasha Bougourd from TSG, chats to Startups Magazine about tech aiding stress in the workplace.

This crisis period has proven what so many of us in our industry already knew. The UK manufacturing industry is and always has been resilient and adaptable, and has continued to grow even in times of trouble. Overall, the UK’s industrial sector has increased by 1.4% a year since 1948, according to the ONS. Much of this has been down to the fact that we always adapted and moved forward fast; year on year we shifted production from low to high productivity goods, invested more in research and development and adopted automation and technology.

A crisis seems an unlikely time to use for improving growth, but for many startups there’s an unexpected opportunity to slow down and refocus their growth and marketing plans on their fundamental, long term growth opportunity. It’s crucial for startups to build resilience and a path towards sustainable growth by building the right growth marketing framework and strengthening customer relationships.

What's the secret to innovation? Is it all about having work spaces peppered with chill-out zones, ping-pong tables and climbing walls? Actually, the truth is far more down to earth.

In the COVID-19 era many people are taking the opportunity to organise and simplify their home working spaces, making good use of the ample time at home. But de-cluttering your virtual space - including your computer/laptop, phone, cloud storage, etc - is just as important as de-cluttering your physical space.

In the wake of London being named one of the best technology ecosystems in the world, according to Startup Genome’s Global Startup Ecosystem Report 2020,  First Office Hub, the global workspace broker, has picked its top 10 iconic buildings for tech companies looking to make London their home.

To find the right individual for the job will be a challenge for employers as well as hiring managers. With several companies intending to enhance their hiring efforts this year, it's necessary that you put extra effort and time into how you attract the most effective prospects feasible. With more possibilities for talent comes even more competitors for you, as well as making the ideal hire currently is crucial to strengthening your firm today as well as into the future.

The current situation has taught us a lot of valuable lessons, particularly about the true power of digital. With brands like Primark reducing their revenue to zero as a result of having no e-commerce strategy and B2B businesses that previously relied on trade shows forced to transfer online, the value of having a strong digital brand presence is now more important than ever before.

Today, many businesses are executing large-scale digital transformation efforts to keep up with the changing market demands and fast-paced competitors. In fact, a global survey conducted by McKinsey discovered that more than 80% of respondents stated their organisations have undertaken such efforts in the past five years.

There is some light at the end of the tunnel for small businesses. As the lockdown continues to ease many retailers and hospitality businesses are now opening up again, or preparing to return soon.

It’s always refreshing when policymakers break with the status quo and do something genuinely left-field and unexpected. The current pandemic has certainly produced its fair share of bold initiatives. In the UK we’ve just had the announcement of Government-subsidised meal deals throughout August to boost the ailing hospitality sector. And, sitting slightly higher on the impact scale, earlier this month the French Government announced that it was making tax credits available to any citizen prepared to take out a subscription to a current affairs newspaper or magazine.

As lockdown restrictions begin to ease, SMEs need to look into engaging potential customers immediately in order to drive sales and awareness in the difficult months ahead. As the majority of the public continue to live and work remotely, however, companies must seek out new methods of marketing in order to attract better engagement. The online space has, thus, become crowded with brands attempting to cut through noise to truly make an impact on consumers. 

Whilst the UK implements strategies to gradually return to life as normal, the question on everyone’s mind is how we plan to do this safely and effectively. With the process of working from home potentially coming to an end in the foreseeable future, regardless of what sector individuals work in, new safety precautions are essential to put in place to ensure the health and safety of employees and customers remain strong. 

What’s sexy about financial technology? When I joined a fintech startup called Littlepay, I could see some of my friends and peers struggle with why I had left an uber-cool venture role to do something they didn’t understand in the fintech space.

Lockdown is beginning to end, but changes in how we do business have only just begun. One country that might be able to shed some light on the upcoming unknown is  Germany - having had their ‘Super Saturday’ back in April. Germany has already tackled the next economic phase that small businesses (SMEs) in the UK will have to adapt to.

A few years back, there was a two-day tube strike in London. As with most tube strikes, it forced stressed commuters to change up their route into work at short notice. When it was all over, economists who looked at Oyster Card data made a surprising finding. About one in twenty commuters who changed up their route on the days of the strike stuck with their new route.

Even in the bleakest of times, entrepreneurs have found a way to innovate and create disruptive products that have enhanced our daily lives or solved a problem. Take the humble chocolate chip cookie, baked for the first time after the Great Depression. During a period of severe economic hardship, this new treat offered some richness and comfort and remains immensely popular to this day.

Over the past few months, the world of business has been turned upside down due to COVID-19. During such unprecedented times, maintaining customer confidence and loyalty is a key focus for companies. The way in which businesses manage its customers throughout uncertain times is often the difference between losing or retaining clients, and ultimately business survival.

Those of us in the recruitment services space are pausing, with a significant heap of excitement and a little touch of alert to perceive how the scene is going to change for us in the coming year. Is it true that we are prepared for 2020?

Until recently, for many smaller businesses, their website was purely a shop window with few, if any, transactions done through it. However, thanks to social distancing measures it has now become the primary means of business for almost every company. Ensuring your website is not vulnerable to hackers and other criminals is therefore more important now than ever. The crippling reputational and financial cost of a cyberattack can put a small company out of business.

At the start of 2020, my aspirations looked very different. In January 2020, I was geared up to go to the gym three times a week. The year was looking bright and I was ready to step things up. Now, I just want to get the battery on my watch fixed.

Every company has its own culture, defined by its values, and governing principles that the leadership and employees equally share. While most people consider culture an unimportant element, it has a real impact on performance, retention and the company's ability to adapt to changes. A disengaged team will leave founders staring into the horizon alone.

In the weeks following the brutal murder of George Floyd and the global protests it sparked, we saw hundreds of companies posting a black square on social media as part of #BlackOutTuesday - an outward display of support and solidarity to the Black Lives Matter movement and the black community.

Have you been toying with the idea of building up a tech company that could one day match the likes of Google, Apple, or Facebook? Well, this may seem a dream too far-fetched, but nothing is impossible with the right strategy, skill, and vision.

Many progressive startup founders choose to incentivise and reward their early hires with equity. The key benefits of a share scheme are that employees become more productive, more loyal, and more aligned with the company’s goals.

The UK’s recent lockdown has seen a surge in demand for on-demand. By addressing one of the most challenging aspects of lockdown, food delivery services alone have experienced a 29% increase in popularity, and even industries historically steeped in tradition - such as theatres, pubs and restaurants - have had to embrace on-demand options. Digital businesses, in collaboration with more traditional high street counterparts, have kept access to services viable during the pandemic.

The COVID-19 pandemic has massively accelerated the pace of change in the business world. Leaders and employees have had to adapt to operate in a challenging environment, where the only certainty is change. Not only have organisations had to rapidly adjust to the changing needs of its people, customers and suppliers, but it has also navigated the financial and operational challenges. This has led to many businesses prioritising the now, focusing on reshaping its operations to stabilise revenue and align with short term demand.

One of the biggest trends in software development has been the rise of Software as a Service (SaaS). With SaaS, vendors and customers follow a pay-as-you-go subscription model, which eliminates the large upfront payment and aligns their incentives more easily: vendors get more recurring revenue while customers are freed from having to host and maintain their own applications.

I was young when I realised I came from a family of businessmen. At the age of eight, my paternal grandfather had been engaging in business deals between Africa and Belgium. One of my uncles had also started an import-export business based in Brussels. Then when I was ten years old, my father jumped on the bandwagon and launched a business engaged in the export of exotic meats from Botswana to the EEC. This is what began to pique my curiosity in business. 

Technology, especially new technology, has always had something of a divisive effect; that is it can be seen as black or white, working in good ways or bad. If we look back in history, any technological advance is greeted with great enthusiasm by early adopters and shunned and ridiculed by those with a more traditional outlook on life.