We all know the value of a great customer experience (CX). When a brand consistently offers us convenience, friendliness, and importantly humanity, we're likely to buy more, be more loyal, or share a recommendation with friends.

In the exhilarating world of entrepreneurship, the focus is often on the journey, the hustle, and the grind. The idea of having an exit strategy can sometimes feel like an admission of defeat or a concession that the grand vision might not pan out as expected.

Building a startup is a huge undertaking, and one of the first steps and biggest challenges is securing funding.

AI roles now dominate the highest-paying IT positions in the UK, with 97% of IT jobs paying over £100,000 now listing AI skills as a core requirement, according to research by Thomson Reuters, a global content and technology company.

I was reading something recently about semantic satiation, a term for when a word or phrase is repeated so often it loses all sense of meaning.

Mental health is on the agenda this month. For founders though it is a concern every day of the month, including at weekends.

Twenty years ago, Eduardo Saverin was ousted from Facebook. The drama that unfolded became the plot of The Social Network, showcasing how Zuckerberg ousted his friend and business partner, Saverin, in an underhand manoeuvre.

In today’s global economy, along with ever-present geo-political unrest, building a resilient supply chain is not just a strategic advantage, it is a necessity. Besides external risk factors, procurement fraud in the UK cost the private and public sectors £157.8 billion and £50.2 billion respectively.

In the complex hierarchy of corporate governance, two pivotal roles stand out: the Chief Executive Officer (CEO) and the Chief Operating Officer (COO). These positions are fundamental to the strategic management and operational efficiency of any major corporation. While they may seem similar to the untrained eye, their responsibilities and focus areas are distinctly different, yet complementary.

Dragons' Den serves as a crucial platform for budding entrepreneurs seeking to launch or expand their businesses.

The landscape of digital banking is dominated by innovative players like Revolut and Monzo, each offering unique features and benefits tailored to modern financial needs. This article delves into a detailed comparison of these two fintech giants, highlighting their services, fees, user experience, and security measures.

Social media for business. Crucial asset or Trojan Horse for cybersecurity threats?

An online presence is crucial for any company looking to achieve success, especially for startups that are coming out brand new to this world. Well, establishing a solid digital image and optimising online assets allows you to maximise conversion and development potential.

With the calendar having flipped to the 2024/25 tax year, small business owners across the UK are poised to seize new opportunities and tackle challenges. Regardless of whether you’re a seasoned entrepreneur or a budding business owner, strategic adaptations can significantly enhance your operational efficiency.

Trade shows are exciting events for all companies across all sector calendars. They are like bustling traditional market squares, where sector businesses come together, to highlight the impact they make on the world with the products, solutions, and services they provide.

UK employers face major measures designed to stem a post-pandemic spike in immigration. The rise is largely fuelled by skills gaps, with the biggest immigration increase by far in healthcare visas.

Aligning compensation with performance and tenure is a top priority of leaders in private capital as the industry enters some sort of new phase with slower deals and reviews of staffing and compensation.

Amid reports that SMEs will receive a further 10% in government funding in 2024, some investors are turning their attention towards their potential, which have proven to be pivotal in both innovation and growth.

Recently, Superdry announced a massive restructuring project which will see the company implement a range of cost-cutting measures, including delisting from the London Stock Exchange.

As we approach ISE 2024, we aim to underscore the significance of audiovisual (AV) technology for SMEs and startups, as well as the shifts that have influenced the industry since the onset of COVID. Previously exclusive to large organisations and specialists, AV technology is now indispensable for many growing businesses.