Next month (5th September), a significant milestone will be reached in the UK’s Big Switch Off journey. BT Openreach will be implementing the national stop sell of analogue phone systems. This move is set to reshape the traditional method of communication forever, but what does this mean for businesses across the country?
Business leaders are urged to keep a close eye on 5G availability, as the UK gears up for the Public Switched Telephone Network (PSTN) Switch Off and will soon rely solely on the internet for phone calls. Yet, new analysis suggests some UK businesses may struggle with connectivity post-Switch Off as the 5G rollout has been so slow.
A common question and discussion amongst business owners are around productivity and how to supercharge it. As many businesses consider the pros and cons of adopting cloud-based solutions, the question arises whether utilising these tools can truly improve staff productivity.
SMEs play a crucial role in the economy, accounting for a significant portion of job creation and economic growth. In today’s competitive market, providing outstanding customer service is essential for the success of SMEs. According to Khoros, 83% of customers agree that they feel more loyal to brands that respond and resolve their complaints.
Closing sales over the phone takes time and patience. However it is a process that can be effective, if implemented correctly. Business communication is vital and should not be downplayed to employees, some of whom might be picking up the phone to a customer for the first time.
Setting up a new business can be an exciting time. Everything is new and the possibilities are endless. However, you don’t want to fall into the trap of making a few wrong decisions, leading to real problems down the line.
Hybrid working is being adopted by businesses all over the world and equally, is becoming an expectation of employees looking for a new job. What was initially a strategy to keep people safe has now become a highly-sought norm that has revolutionised the workplace forever.
As a new startup business you have a number of things to consider in order to build and ensure success. One particularly crucial factor is selecting your tech stack. While on the surface it might seem like an easy decision, it can prove detrimental to a businesses’ success if not given careful consideration.
The digital revolution is here, and it’s now paramount that businesses of all sizes make the technological changes necessary to avoid falling behind the competition in this increasingly digital world. BT’s announcement to switch off The Public Switched Telephone Network (PSTN) and the Integrated Services Digital Network (ISDN) in 2025 is evidence of this drive to bring the telecoms industry in line with the emerging digital future.
