Steven Hesketh

The Hospitality Hero: Passionately delivering 21st Century Hospitality. Steven, who has owned and run hotels for the past 30 years in Industry, has also run/worked within restaurants, leisure clubs, student accommodation, serviced apartments and retail outlets. He is a man on a mission to revive the hospitality industry, with people, place and perception in mind. A big task…so what exactly is his plan? He is putting his heart, soul and cash into supporting an industry he’s been a part of for 30 years - one he fears won’t have a sustainable future if things don’t change - and is committing to being a leader of that change. Driven by his belief that evolution and history must unite to ensure the industry has a strong and sustainable future, Steven is facilitating industry events, collaborations and conversations, as well as developing training and offering consultancy support - to proactively encourage growth - growth of the industry as a whole, and growth of the people working within it, supporting and training hospitality leaders globally.

4 Articles Published | Follow:
Mental Health Awareness Week: Tips On How Leaders Can Move More

There’s no doubt about it, being a leader, especially of a startup or SME, can be stressful and pressured, feeling we have to wear all the hats and work all the hours, but prolonged periods of stress and pressure is not good for our body, mind, or spirit.

The One-Sentence Test: Can you say what your business is about in one sentence?

Whether you call it; a quick pitch, an elevator pitch, a concise summary, a 30-second pow-wow intro, or a vision/mission statement… introductions are super important.

Why the ‘Art of Hospitality’ is Something all Startups Need to Know

As Hospitality is back centre stage during the festive season, we’re reminded more and more of the power of great customer service and how this can delight us, and likewise of the disappointment of terrible service that leaves us feeling let down.

Being a disruptive startup, leader of influence, and force for good

Being disruptive can have both negative and positive connotations, but in order to be a leader of influence, who shakes things up and is a force for good… disruption is often key. But, one may question is disrupting always good?