As we enter the last quarter of 2020 I thought that it would be useful to take a look back at this extraordinary year and see what lessons can be learned from these truly remarkable circumstances. It has, after all, impacted on every business around the world in one way or another. Indeed, the impact has been so great that business, and the way that business is done, will never be the same again.
Lessons Learned from 2020
Communication has always been key in running a business, and indeed in most other aspects of our lives. In 2020 many lessons have been learned or reinforced and it has reminded us all how very unpredictable life can be. But one of the most obvious changes that should be apparent to all, has been in the way that companies are communicating.