As we enter the last quarter of 2020 I thought that it would be useful to take a look back at this extraordinary year and see what lessons can be learned from these truly remarkable circumstances. It has, after all, impacted on every business around the world in one way or another. Indeed, the impact has been so great that business, and the way that business is done, will never be the same again.
Lessons Learned from 2020
Communication has always been key in running a business, and indeed in most other aspects of our lives. In 2020 many lessons have been learned or reinforced and it has reminded us all how very unpredictable life can be. But one of the most obvious changes that should be apparent to all, has been in the way that companies are communicating.
In business, it is always important to react to changing circumstances and this has never been more true than in 2020. Regular readers will know that I have written a lot this year about adapting and pivoting but this week I wanted to look at something that can be an aspect of that but also has an impact on most other aspects of business – speed.
As we enter Lockdown 2.0 we are at least all much better prepared than we were in March when we entered Lockdown 1.0 and went into the total unknown. We are better prepared this time because we have all learned so much already this year about living and working during a pandemic and we take those lessons learned into the second lockdown.
For everyone around the world, the COVID-19 pandemic has changed many aspects of all of our lives. But what lessons have we learned about virtual verses reality? In many ways, it is those that work that have seen the largest changes. Before 2020, the chances are that if you asked your boss if you could work from home they would have come up with many reasons why it was not possible and, if you were allowed, it would only be very rarely, and you would be made to feel as though you had been given a great favour.