Businesses are finally beginning to understand just how vital omnichannel customer service experiences are. A customer would head into a brick-and-mortar store to make a purchase. These are single-channel customers.

When it comes to social media, it can be a bit of a mind-field to business owners, as it is ever evolving and hard to keep up with. With so many constant changes and shifts, how can one truly be ahead of the curve?

Whether you’re getting your nails done, having your hair recoloured or taking a waxing strip to your brows, the beauty industry isn’t short on treatments. In fact, it’s a booming industry that is growing with each year. In 2022, the industry has been valued at an eye-watering £395.7 billion. And everyone’s getting a slice of the well-groomed pie.

Are you looking to start a property portfolio but you’re not sure where to get started? Here are some top tips on what you should do.

We’ve all heard the saying ‘work hard play hard’ but how exactly do you do that? Being a boss, it is important to make your team feel valued. Celebrating your team’s birthdays is a great opportunity to do this and show your team just how much you appreciate them.

Therapists are becoming an increasingly prevalent part of people’s lives as an increased focus on better mental health gives more people the confidence to seek assistance when it is required.

Virgin Money, with fintech partner Expend, has launched an online service called Marketplace where small business banking customers can access a number of different useful services offered by best-in-class digital providers.

Starting a business is a very personal journey and one that requires absolute attention and effort. Entrepreneurs often create businesses that reflect who they are as a person – meaning that personal habits and motivations can commonly creep into business proceedings. However, it’s important to ensure that you recognise when you are doing something for the benefit of the business or yourself because these lines can become blurred when you are at the helm of a startup.

Harper, a mental health platform designed to deliver personalised care to support patients receiving fertility treatment, has announced the first three clinics to make its service available to patients.

Equality, diversity and inclusivity (EDI) has been an important internal metric for businesses to track for some time and has only grown in importance in recent years. As we understand more about the systemic biases that affect marginalised communities in society, so too do we understand the need to provide a progressive and equitable atmosphere in private enterprise.

With TikTok becoming one of the most used social apps, but a lot of people still thinking it is aimed more for the younger generation, are businesses missing a trick not being on TikTok?

RiskSmart, the integrated risk management platform, announces its launch to the UK market having secured over £1m investment from NPIF Maven Equity Finance and other institutional investors.

The front pages of the newspapers tell us that the economy is on a precipice. Interest rates are rising, inflation is at a 40-year high, and many report that venture capital is pulling back.

SHIFT Business Festival 2022 will be held in Turku, Finland on August 24-25th. One of the main themes of this year's event is climate change. This current topic is approached from the perspective of innovation and technological development, looking for new solutions together.

SHIFT Business Festival 2022 will be held in Turku, Finland on August 24-25th. One of the main themes of this year's event is leadership in a digitalised world. At SHIFT, you can gain answers to the following questions: what opportunities the constant change brings, and what kind of solutions to the new challenges can be found together.

The IT market is experiencing a crisis all over the world - the number of vacancies is declining, while the number of specialists open to new offers is steadily growing. There are many reasons for such changes in the IT market. The main now is the  Russia’s invasion of Ukraine, the economic crisis and its consequences in all spheres of our lives

There is evidence to suggest that people only retain 10% of a message when reading it, but as much as 85% when viewing a video.

Over 1.9 billion people around the world use online banking. This means we’re moving towards a cashless society, so you need to ensure your online banking is safe and secure in the long term. Here are our top tips to increase your online banking security.

By 2020, more than 220 million people around the world were unemployed. That means the global unemployment rate was at 6.5%.

Storytelling may be as ancient as humanity, but it remains an excellent way of creating emotional engagement.