In 2024, retailers will be prioritising consumer preferences, including leveraging mobile as a primary touchpoint and implementing subscription models and loyalty schemes to help customers pay for goods. Here are my 2024 predictions for how these strategies will shape next year’s shopping habits.

As Hospitality is back centre stage during the festive season, we’re reminded more and more of the power of great customer service and how this can delight us, and likewise of the disappointment of terrible service that leaves us feeling let down.

The largest tech IPO for the past two years was British chip designer, Arm, but its listing wasn’t in London’s City. Instead, the tech innovator listed on New York’s Nasdaq exchange.

The FinTech world is a vast ocean of innovation and Dmitrij Pruglo, CEO of Finyard, stands as a beacon of knowledge in this ever-changing landscape. This article is a voyage through the books and TED Talks that have shaped his understanding and vision in FinTech.

When I heard I’d landed a role at a startup, I was excited. To go in as the head of marketing, working as part of the founding team, and to be part of an origin story… there was so much opportunity ahead.

Corporate Christmas rewards and recognition can go far in improving employee experience. It's all about togetherness at this time of the year and keeping spirts high by rewarding people with new experiences and incentives that can be shared with family and friends will be much appreciated and valued.

While the holiday season is a time for celebration and rest, the misconception business owners can completely relax during this period might be misleading. It's essential to strike a balance between taking a break and ensuring your business operations continue smoothly.

Businesses have been faced with several challenges in 2023 from supply chain disruption, to soaring inflation and even talent recruitment and retention. While some businesses have implemented solutions and processes to navigate this in the short term, these challenges are set to continue, and current solutions may not be fit for the year ahead.

Innovations in fintech continued to evolve over the course of 2023. Leading into 2024, Gen Z continues to lead the way with fintech service adoption as digital wallet use surges, and the adoption of AI advances the industry.

The importance of developing digital skills in today’s society and industries cannot be overstated. According to statistics released by the European Union, the demand for digital skills is expected to rise more than any other skill set by 2030.

The entrepreneurial space is thriving - increasingly saturated, and arguably more difficult to succeed in than ever before. And in order to build a successful business, facing challenges and learning from mistakes is part of the game.

Tom Holloway, head of cybersecurity at Redcentric, shares his expert predictions on cybercrime in 2024, identifying the top trends business owners need to be aware of when it comes to protecting their data.

As the festive season is very quickly approaching, it is a crucial time for startup founders to consider the importance of stepping back and disconnecting from their work.

Hallucinate is the Cambridge Dictionary word of 2023. This reflects not only how AI has entered popular consciousness this year, but how one of its biggest challenges is its ability to make stuff up.

In this interview series Richard Richie, Managing Partner of Alcon Maddox, gets some of London’s most forward-thinking tech leaders to spill the beans on what is making their companies so successful and what innovations the future has in store.

In the aftermath of COP28, the emphasis on technology's pivotal role in reducing carbon emissions is alarmingly clear. Recent breakthroughs in tech, such as regenerative AI, will account for nothing if they don’t contribute to the betterment of society, the economy, and most importantly the planet.

Did you realise that Ronaldo joining Al-Nassr, Prince Harry publishing his autobiography, the Lionesses reaching the World Cup final, ChatGPT launching and King Charles’ coronation all happened this year? When we’re caught up in the here-and-now, it’s easy to lose track of time and, before you know it, we’re right back in the festive season. Here, Kristian Torode, Director and Co-Founder of PSTN switch-off specialist Crystaline, explains why you should treat your business to a new phone system this Christmas.

The global innovation landscape is marked by intense competition among various local ecosystems, drawing attention primarily to renowned global hotspots like Silicon Valley and Israel.

Have you ever stopped to admire the incredible talents of very young children? Toddlers are extraordinary. Every day of their young lives are different, they are bombarded with the new, the uncertain and with change, yet it’s how at that age, we like it!

In 2024 it will be 40 years since The Terminator movie hit the cinema screens. Next year another Hollywood icon, The Matrix, will mark its 25-year anniversary. Both films gave birth to decades-long franchises that delivered tremendous commercial success.