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ARTICLES IN Features
How to increase your business’ value through customer loyalty
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How to increase your business’ value through customer loyalty

Over my 30 years of experience buying and selling businesses I’ve gained a deep insight into what buyers want when they look for a company, and I’ve come to the conclusion that there are several factors that they take into account. Specifically, I refer to these as the 10 drivers of business value, and of the most important drivers is high customer loyalty.

Features 2 months ago
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Mask off: the exhausting reality of neurodivergence at work

I was diagnosed with ADHD in my late 20s and putting a name to something I always struggled with was such a relief.

You see, I wasn’t failing. I had a thriving business, managed a team, powered through a to-do list that never seemed to end. But under the surface, things felt harder than they should. I was constantly overwhelmed, mentally drained, quietly wondering why everything took so much out of me.

Features 2 months ago
Preparing for 'Making Tax Digital' for income tax
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Preparing for 'Making Tax Digital' for income tax

The government’s Making Tax Digital (MTD) scheme for Income Tax Self-Assessment (ITSA) is set to come into effect next April 2026, and whilst that might seem a while away, sole traders should start planning now to minimise any financial strain. The crux of the initiative is in its name; the government is making all tax reporting and filing a digital process.

Features 2 months ago
MathWorks supports startups with tools and expertise to accelerate innovation
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MathWorks supports startups with tools and expertise to accelerate innovation

Across the world, numerous organisations operate as startup accelerators or incubators. These are often affiliated with universities, backed by governments at various levels, or sponsored by large corporations. Their primary objective is to support and nurture innovative new businesses. Large organisations frequently reach a scale where rapid innovation becomes challenging, making startups a vital source of new and groundbreaking ideas.

Features 2 months ago
Why robots will not take our jobs
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Why robots will not take our jobs

It is widely forecast that robotics will have a significant impact on businesses and the future workforce. Not least, predictions of widespread job losses supported by a populist narrative of “robots taking over” have captured public opinion. This image continues to negatively impact the adoption of robots, particularly in the UK, and may impede the achievement of the true benefits, not only across many industry sectors but throughout society.

Features 2 months ago
Start Up Loans ambassador stories
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Start Up Loans ambassador stories

British Business Bank’s Start Up Loan is a government-backed personal loan for business purposes that is available to individuals looking to start or grow a business in the UK. It has provided support to aspiring entrepreneurs across the UK. In addition to the finance, successful applicants also receive 12 months of free mentoring and exclusive business offers which can help them succeed in their journey.

Features 2 months ago
The future of AI in business: shifting from automation to autonomy
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The future of AI in business: shifting from automation to autonomy

The year kicked off with an earthquake rattling the foundations of AI. Deepseek’s sudden arrival demonstrated there are multiple avenues in the advancement of super intelligence and drew the movers and shakers to weigh up software/algorithms versus banking on increases of model complexity or computational powers.

Features 2 months ago
Azeem Amir: turning passion into purpose
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Azeem Amir: turning passion into purpose

Azeem Amir, who has been visually impaired since birth, has 28 caps for England and a thriving business under his belt, after making it his mission to make sports more accessible to everyone in society.

Features 2 months ago
Strangers to ourselves and our colleagues: humanising the AI workplace
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Strangers to ourselves and our colleagues: humanising the AI workplace

We hear it constantly: automate, optimise, accelerate. Organisations across the globe are throwing themselves into workplace AI, chasing productivity and advantage. But as we embed these systems deeper into our businesses, we need to ask a harder question: what happens to the human heart of the workplace?

Features 2 months ago
What UK startups can learn from the US investor playbook
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What UK startups can learn from the US investor playbook

From faster funds to bigger exits, the narrative of ‘easier elsewhere’ is louder than ever for UK startup founders. But it’s not easier, it’s simply different.

Features 2 months ago
What are growth shares and why are startups suddenly obsessed with them?
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What are growth shares and why are startups suddenly obsessed with them?

Since 2010, the number of companies diving into tax-advantaged share schemes has surged by 90% – a clear sign that the appetite for sharing the pie isn’t just growing, it’s booming.

Features 2 months ago
Cybersecurity for startups: how to choose the right tools and use them effectively
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Cybersecurity for startups: how to choose the right tools and use them effectively

For startups, the cybersecurity risks are quite high: they usually have limited resources, no full-time security team, and have to move fast, which means even a small breach can cause major damage. So, how can young companies protect themselves without stalling growth?

Features 2 months ago
AI video training data: finding common ground between AI companies and creators
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AI video training data: finding common ground between AI companies and creators

Controversies over data, intellectual property, and licensing go hand in hand with generative AI (GenAI). The machine learning algorithms used by GenAI models require data to identify patterns and interdependencies that enable them to generate suitable responses to prompts. Therefore, volume and data quality are fundamentally important to the effectiveness of AI models.

Features 2 months ago
What the Business Distress Index means for startup mortality rates
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What the Business Distress Index means for startup mortality rates

The Business Distress Index is used as a barometer for business health across the UK, published quarterly using solid data sources, Companies House, and Red Flag Alert.

Features 2 months ago
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True success in business comes from solving ‘unsolvable’ problems

As the saying goes, ‘there’s no need to reinvent the wheel’. If there’s a product or service on the market that already does its job well enough, then launching a competing solution might see you enjoy some success – particularly if you can improve or tweak it enough that you attract clients to your business rather than others.

Features 2 months ago
How to understand your brain profile as a startup founder
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How to understand your brain profile as a startup founder

Every person’s brain anatomy is different, so understanding it and harnessing what makes it unique is key to getting ahead in business. Natalie Mackenzie, a cognitive health expert for business owners, shares how you can understand your own brain profile to get ahead as a startup founder.

Features 1 month ago
How search results have changed in 2025
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How search results have changed in 2025

Google Search Results have always been a moving target. Just when businesses finally got comfortable with EEAT (Experience, Expertise, Authoritativeness, Trustworthiness), the rules shifted again.

Features 1 month ago
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Why a healthy team culture boosts founder wellbeing

Many business founders I meet believe they'll be great at building and leading teams. Their rationale is: If I’m a decent human being with good intentions, it'll all be fine!

Features 1 month ago
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Bigtech won’t ever disrupt the NHS – but it will cause local ripples

On 24th June, I joined AlbionVC for an informative and thought-provoking discussion about ‘The State of UK & European Healthtech in 2025’. The discussion was around what startups need to know about AI, investment, and infrastructure in healthtech today. Led by Partners Dr Molly Gilmartin and Dr Andrew Elder, it looked at the evolving healthtech investment landscape and offered insights for startups who are working in the world of AI and care delivery today.

Features 1 month ago
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From LADbible to ADHD Chatter: How my ADHD affected my entrepreneurial journey

It was no surprise to me that people with ADHD are far more likely to start a business; we are natural entrepreneurs. Our internal desire to create stuff combined with an attitude to risk that many others might try to subdue (‘don’t do that, it’s too dangerous’ comes to mind) makes us the perfect candidates to start companies. We’re great at spotting trends, we’re calm in a crisis and our out-of-the-box thinking enables us to see opportunities that others miss.

Features 1 month ago

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