The organisation’s unique technology takes the pharmacy experience to a completely new level for both patients and pharmacists, delivering timely medication to the many thousands of patients currently struggling with inefficient home delivery services, upgrading the quality of care, cutting pharmacist workloads and creating NHS-wide efficiency improvements.

As predictive health becomes increasingly popular within the healthtech industry, PillSorted’s team of data scientists plan on using smart algorithms to improve health outcomes and give better advice, cutting the cost of future medications and prioritising the wellbeing of patients. 

Founded in 2019 by pharmacist Zeinab Ardeshir, PillSorted combines compassionate care with smart automation, removing the admin burden of manually processing prescriptions and freeing up pharmacists to spend more time listening to their patients, explaining how medication works and delivering a holistic, personalised service. 

Of all healthcare professionals, pharmacists have the most frequent interactions with patients. PillSorted’s operating systems allow them to turn every conversation into a valuable consultation or offer a GP referral where needed. By tapping into NHS integrations such as NHS Spine, PillSorted’s systematic feedback loop which goes from pharmacies back to GPs, has huge potential to offer a better standard of care while improving efficiency levels for healthcare professionals. 

For patients, PillSorted offers a personalised approach to the pharmacy experience, giving them digital consultations with a regular pharmacist whenever needed. It seeks to support those who are less tech-savvy by automating as many elements of the pharmacy process as possible, while medication delivery is managed by PillSorted’s own delivery fleet, guaranteeing its arrival before patients run out of regular medications. It can also deliver any urgent medication on-demand.  

Zeinab Ardeshir, CEO and Co-founder of PillSorted, said: “The typical pharmacy experience has long been in need of an upgrade, and most pharmacists, despite being well trained and highly knowledgeable, are so bogged down by manual, repetitive tasks that they only have time to provide a basic, transactional service. Our mission is to provide a personalised pharmacy service for people who are on lots of medication that makes accessing the drugs and support they need a whole lot easier for them.

“In the same way that we can now get groceries delivered on-demand, I wanted to create a company that could play a similar role in providing essential medication. Not only does our service make medication deliveries easier for patients, but our pharmacists are also able to review medication regularly and ensure patients are getting the best care possible. I want PillSorted to play a role in providing preventative healthcare for the community, which is so important given the NHS staff shortages we’re currently seeing.”

Pepe Agell, Partner at Pear VC, said: “At Pear VC, we’re thoroughly impressed with PillSorted’s determination to build the pharmacy of the future. PillSorted leverages technology to fulfil and deliver pharmacy products while creating personalised and human-focused experiences. It’s the blueprint for a future in which patients are consistently able to get the medicines they need at home before they need them."

Hussein Kanji, partner at Hoxton Ventures followed: "We’re excited to team up with Pear VC and support PillSorted in its mission to build a scalable community pharmacy that can deliver efficient and personalised care for patients and customers."

PillSorted will use the new funding to develop its product and expand its services within London and the UK. It has also begun trialling the service to support care workers as part of an ongoing integration with social care.