99% of UK respondents indicate that organizational productivity is important to their organisation’s leadership team, higher than revenue growth at 90%.

In an attempt to increase productivity, UK and US leaders are over-indexing on tools and technology for collaboration without understanding how they impact productivity in their organisations. As workers grapple with more tools and technology, levels of burnout and productivity are increasing, and executives aren’t spotting these problems before they manifest.

This is a problem in the UK in particular. 48% of UK workers say they often feel overloaded and 41% claim their organisation has a high rate of burnout. However, only 25% of executives recognise that workers in their company may be experiencing burnout  

There is also a clear disconnect between UK and US executives and employees when it comes to levels of innovation. While 91% of executives in the UK and US say that fostering a culture of innovation is important, only 12% actively measure it. 45% of executives rate their organisation as fostering an innovation culture among employees. Yet less than a quarter (25%) of employees rate their company’s innovation culture as very or extremely innovative.

There is a clear and urgent need for better ways to measure collaboration within companies. While 78% of UK and US executives say "organisational productivity" is "very" or "extremely important," only 55% say that their organisation actively measures it. 89% of executives say it would be valuable to better understand how well employees are working together. 99% of executives say innovation around business processes and workflows within their organisation is an important outcome for their company. 

“The glaring gap between workers and executives, as spotlighted by our research, arises from a critical blind spot: a lack of visibility into the pivotal factors that fuel a company's engine of growth. In fast-growth enterprises, it's perilously easy to overlook how the daily hustle directly impacts overarching organisational goals and results. Executives are in dire need of more insight and visibility into how to enhance velocity, productivity, and collaboration within their organisations, while ensuring employees feel valued, sufficiently challenged, and primed for success. Coupled with robust data, AI can be the catalyst that brings this vision to life," comments Dr. Rebecca Hinds, Head of the Work Innovation Lab.