BigChange was recognised in the 2020 Innovation category for developing JobWatch, a mobile workforce management system that connects back office staff, mobile workers and customers, enabling users to automate manual processes, reduce paper usage and facilitate collaboration on the go.

When it launched in 2013, JobWatch was delivered as a cloud-based service and sold on a per-user basis. This reduced the cost and complexity of introducing the technology and made high-end mobile workforce tools accessible to organisations of all sizes for the first time. It is now used by 45,000 mobile workers and back-office personnel at 1,300 organisations globally.

The Queen’s Award for Enterprise celebrates businesses who excel at international trade, innovation or sustainable development. BigChange, which employs 167 people, will receive its award at a Buckingham Palace reception later this year.

Martin Port, founder and CEO of BigChange, commented: “We are delighted to win such a prestigious award. This recognises the efforts of our people who have worked so hard to develop and deliver JobWatch, as well as the customers that inspire and use it everyday to grow and transform their own industries. We have global ambitions for BigChange and this honour will open doors for us around the world.”

BigChange users on the benefits of JobWatch innovation

Daniel Long, Managing Director of Clearabee, commented: “We've worked with BigChange since the early days of Clearabee, and it remains a critical pillar in our technology strategy. BigChange is integrated into all parts of our business and saves us a tremendous amount of time. What we like most about the JobWatch platform is its versatility. BigChange continues to add new features and new functionality. It is continuously innovating and adding to the system.”

Michael Taylor, CEO of Contego Environmental Services, commented: “Contego started life in 2004 as a one-man-band specialising in bird control and has grown to become one of the largest national pest control businesses in the UK. BigChange has ensured our operations could keep up with that level of growth. We’ve used BigChange for several years now, and it has transformed our business. It gives us complete visibility of our operations and allows us to manage our national workforce centrally from our base in County Durham.”