53% of companies lack AI skills to leverage rapid innovation

SoftwareOne, a global software and Cloud solutions provider, has released further findings from its Cloud Skills Report, highlighting the need to bridge the human-machine divide.

The biggest pain point for companies in their digital transformation efforts is ensuring employee skills growth matches the rapid rate of innovation. Over half (53%) reported currently having inadequate skills to leverage AI, and 50% of organisations struggled to find AI-skilled employees.

The research underscored a pressing reality: prioritising close collaboration between human workers and advanced technologies is paramount amidst a widening Cloud skills gap and apprehension around AI. This symbiotic relationship is set to redefine organisational dynamics, with 97% of organisations planning to prioritise upskilling their workforce according to the research.

The Cloud skills shortage has increased the individual workloads of 62% of respondents, leading to significant repercussions, including burnout and high turnover rates within departments. Notably, over a quarter of global IT managers (27%) are contemplating quitting due to the skills gap, while a staggering 84% of companies perceived IT retention issues as a significant challenge.

These retention issues are compounded by conflicts within teams. 26% of respondents said the Cloud skills gap has caused tension between themselves and their boss, while 46% said it has caused tension within the team. Additionally, 18% of respondents said they didn’t feel comfortable asking for additional training to advance their skills.

“Rapid advancements in AI and generative AI offer exciting prospects for companies worldwide, but organisations are sitting on a ticking talent time bomb if they don’t upskill and retrain their workforces now to fulfil the potential of AI,” said Brian Duffy, CEO at SoftwareOne. “Our research shows the overwhelming majority of organisations are planning to upskill their IT teams in order to fast-track AI adoption and accelerate the cloud journey. By putting people at the centre and showcasing how these innovations can enhance their roles rather than pose threats, organisations can cultivate a culture of empowerment and optimism that helps to increase retention, boost productivity and make work more meaningful.”    

To find out more about the Cloud Skills Report, please visit Cloud Skills Report | SoftwareOne.