Jo Hermon is a qualified Chartered Management Accounted (ACMA) who has been a commercial leader for over 20 years at top telecom brands as well as JPMorgan, NHS, and Deloitte. Jo has demonstrated success in managing large P&Ls, worth up to £1.5 billion, with a flexible, multi-channel approach to drive sustainable growth and has led diverse teams both directly up to c160 people and indirectly through BPOs of 2k across multiple locations and countries. She is now Fractional CCO offering a cost-effective flexible solutions, specialising in customer-centric solutions to drive recurring revenue.