Train operators join forces with tech startups to transform the rail sector

Nine technology startups have been chosen to collaborate with four major train operators to drive innovation within the rail sector. Southeastern, Northern, LNER, and TransPennine Express have united under the Future Labs initiative to fast-track solutions to both longstanding and emerging challenges in the industry.

This programme will offer the selected companies a 12-week journey of mentorship and exclusive insights, enabling them to transform their concepts into tangible products and services. Participants will have the chance to test and refine their ideas in a real-world setting, supported by access to industry data, seasoned mentors, and subject matter experts.

Richard Harrison, Chief Financial Officer of DOHL, which has responsibility for the four operators involved in Future Labs, said: "Our railways are essential in connecting people across the country and play a vital role in supporting the UK's economy.

"Working together we can find innovative solutions to drive forward growth by making the best use of technology to improve train performance, accessibility and customer experience."

More than 100 companies applied to be part of Future Labs, each proposing innovative solutions and products which address four categories: 

  • Enhancing customer experience
  • Improving performance and operational excellence 
  • Developing people and talent 
  • A wildcard category

The finalists were selected by rail industry leaders following a pitch day in York earlier this month. They are:

  • Chata.ai’s solution enables organisations to harness their data through proactive self-service analytics, allowing users to access real-time insights by asking simple questions.
  • Cleancore Intelligence offers a solution for tracking cleaning compliance and footfall that removes manual record keeping by highlighting where cleaning is needed. 
  • 1Huddle is a recruitment, engagement and development platform that uses games to train up, onboard and attract talent. Games range from one to two minutes with high-impact games that can be played anytime, anywhere, on the go. Managers can build games quickly and staff can get rewarded.
  • iqast provides fully automatic forecasting solution with Artificial Intelligence and machine learning. It can be adapted to a company’s unique needs and can work independently, avoiding the need to integrate within the company’s infrastructure.
  • Cognition24 offer a mobile app designed for individuals with Autism, Attention Deficit Hyperactivity Disorder (ADHD), and other hidden disabilities. The technology gives real-time travel information in an accessible format before leaving home, at the station and onboard. It provides information such as finding the quietest coach and receiving announcement messages, even while wearing noise-cancelling headphones.
  • Zing Data has developed a platform offering Artificial Intelligence powered, business intelligence and visual data analytics solutions. It offers natural language querying that can figure out complex calculations and relationships automatically.
  • Treeva offers a solution which captures renewable energy from the turbulent airflow of passing transport. The modular design is easy to install and maintain on the side of roads or railways and makes use of readily available land and could power infrastructure to support net-zero transport systems.
  • PotentialU offers a solution designed to help frontline leaders get an understanding of the strengths and weaknesses of their team. It provides insights and helps leaders engage more effectively with their teams.
  • Moonbility is a digital twin company, specialising in predicting and simulating asset failures in the transport sector, helping companies to plan and mitigate any possible impacts.

Daniel Saunders, CEO of L Marks, which is running the Future Labs programme, said: “The energy at the Future Labs Pitch Day was electric! It has been fantastic to witness the engagement from LNER, Northern, Southeastern, and TransPennine Express over the past few months and during the day itself. 

“I was incredibly impressed by the entrepreneurs behind the nine companies that have been selected to join the programme and I’m excited to see how Future Labs will fast track these innovations to shape the future of the rail industry.”