Signs of recovery for data and marketing industry, but jobs still at risk

The Data & Marketing Association (DMA) has published the results of its fifth ‘Coronavirus - The Impact on Business’ survey revealing the first signs of recovery. about job retention. But despite these early indications, concerns about difficult staffing decisions in the coming months also see a significant increase.

Data and marketing professionals estimate their trading revenues improved from down 44% in June to down 34% in July. While being down by a third is still a long way from normal trading, it will be welcomed by many who responded voicing their concerns about the future of their businesses.

This increase in revenues is also reflective of the gradual, but continued, return of ‘Business as usual’ capacity many are seeing, now at 68% in July - up from 53% at the start of lockdown.

Despite these very early signs of recovery, concerns about the impact on businesses has remained high and  the number of businesses applying for the UK Government’s ‘Coronavirus Business Interruption Loan Scheme’ has increased markedly i - up from 9% to 16% month-on-month. Additionally, 23% of companies believe they will only be able to continue trading for six months or less.

“According to our barometer of data and marketing businesses, concerns remain high about the future. Despite early signs that revenues might be returning, this is still markedly down on pre-pandemic levels,” said Chris Combemale, CEO of the DMA.

“In these difficult financial times for many businesses, these latest figures suggest difficult decisions for many in the coming months, particularly when it comes to staffing. So, it’s also encouraging to see many utilising the government schemes on offer to help avoid redundancies as much as possible.”

Difficult decisions ahead

Organisations surveyed in July reported a significant increase in those believing they definitely will or have already had to make staffing changes amid the pandemic. Businesses that have or expect to not retain freelance or short term staff increased to 44%, from 33% in the previous phase from June.

More concerning is the rising number of organisations surveyed that have already or believe they’ll definitely need to make permanent staff redundant in the coming months. This has increased significantly from around a quarter of organisations (25% in June) to a third (32% in June).

Businesses are, however, still clearly trying to avoid this outcome, with many continuing to use the government’s Job Retention Scheme (58%) and one in four hoping take advantage of the recently announced Job Retention Bonus (25%).

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Data & Marketing Association

The Direct Marketing Association is the trade association dedicated to advancing and protecting responsible data-driven marketing. DMA represents thousands of companies and nonprofit organisations that use and support data-driven marketing practices and techniques.

  • Headquarters Regions
    New York, US
  • Founded Date
    1917
  • Founders
    Bruce Biegel
  • Operating Status
    Active
  • Number of Employees
    501-1000