The company, led by Jamie Daum, Will Connor, and Richard Thompson, enables Managed Service Providers (MSPs) and Microsoft Partners of all sizes to implement, configure, and manage Microsoft products – including specialised security and AI offerings – across their end customers, small and medium-sized businesses (SMBs). 

Tapping into a massive and underserved SMB market

inforcer has a value proposition as the cornerstone between one of the world’s largest companies, Microsoft, and MSPs that serve as trusted advisors on billions of dollars in IT spend.

Microsoft has become a leader in productivity, Cloud computing, security, and AI. Its best-in-class unified offering makes it a vendor of choice for 80% of SMBs, spanning 350 million users globally. Without in-house resources or the expertise to source, implement, and maintain IT products, including the Microsoft suite, SMBs look to MSPs to help them navigate their choices. This means securing and productising Microsoft 365 environments is no longer optional for MSPs. But it takes time, significant manual effort, and a highly specialist skillset to achieve this at scale, leaving many MSPs unable to leverage the Microsoft platform fully. Using inforcer solves these challenges seamlessly for all stakeholders, unlocking the business case for MSPs to service the Microsoft security and AI technology stack. 

inforcer’s Cloud-first, end-to-end, and collaborative product allows MSPs to easily standardise, roll out, back up, restore, and manage Microsoft 365 policies across multiple Microsoft tenants, regardless of their size and complexity. Built and funded by MSP veterans and the community, inforcer helps MSPs become and remain compliant, and develop into security and AI experts, staying at the edge of the latest technology innovations. And as AI adoption accelerates, with inforcer, MSPs can focus on what is most important: cementing trust with their end customers and, ultimately, serving them better. 

Capitalising on rapid global growth

Since launching in 2022, inforcer has been adopted by high-profile MSPs and groups across the US, EMEA, and APAC, and become an essential tool in the modern, Cloud-first, MSP software stack.

“Introducing customers to Business Premium, and providing them with the most valuable licensing, is only the first step. The other is to make sure those licenses stay configured and up to date. Trying to do that across 300 customers is impossible without inforcer” commented Gary Melvin, Security Division Lead, Nostra. 

The company now has offices in the US, UK, Netherlands, Denmark, and Australia, and has attracted industry heavyweights with decades of experience to join its 100-strong team. Key recent hires include Matthé Smit as Chief Product Officer, who brings 20 years of industry expertise, with stints at Autotask, Datto and Kaseya, and Christian Nagele as Chief Strategy Officer, Co-Founder of Datto RMM, a solution that now serves over eight million end users across SMBs globally.

Notably, inforcer has closed its Series B just months after Series A completion, following a period of remarkable growth. inforcer’s $19 million Series A in autumn 2024 was led by Silicon Valley-based Meritech Capital – investors in Salesforce, Meta, Snowflake, and Datadog. This significant Series B round was led by Dawn Capital, Europe’s leading B2B investors. The inforcer team will use the capital to capture and build on its impressive traction, including expanding its MSP community in 2025. 

Jamie Daum, inforcer Co-Founder and CEO, said: “The world is turning its head to Microsoft as the answer to AI and security adoption in enterprise. inforcer is helping bring these enterprise-grade technologies to the SMB. In the modern, Cloud-first landscape, where all business data sits within Microsoft’s Cloud or other SaaS apps, the Microsoft tenant is the new server for MSPs. Leading MSPs are taking advantage of Microsoft’s best of breed security and AI solutions – technologies that many SMBs are already paying for in their existing licencing but, due to large set up and management overheads, are simply underutilised. We have a unique opportunity, through our MSP partners, to truly accelerate security and AI adoption across the SMB landscape, helping drive better global economic and security outcomes.”

Evgenia Plotnikova, General Partner at Dawn Capital, will join inforcer’s Board. She commented: “inforcer is rapidly capturing an enormous opportunity space. It is not surprising that the customers are evangelical about the product – it is built by MSPs, for MSPs. inforcer helps MSPs scale as businesses and differentiate through becoming specialised security providers – something no vendor has done before. Critically, inforcer has the potential to help MSPs capitalise on a tectonic technology platform shift by becoming true strategic AI partners to their end customers – small businesses. We are thrilled to be supporting Jamie and inforcer’s brilliant team, who have the vision, the drive and the talent to scale globally and to build a generational business.”  

Secretary of State for Science, Innovation, and Technology, Peter Kyle, said: “Economic growth is the cornerstone of our Plan for Change, and ensuring the digital security of our businesses is essential if we are going to realise its potential.

“The upcoming Cyber Security and Resilience Bill will help make the UK’s digital economy one of the most resilient in the world. Companies like inforcer are already playing their part, equipping IT service providers with the tools to implement secure solutions for the businesses they support – giving companies and citizens the confidence they need to embrace technology and power our growth.”

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