Building a diverse workforce: the power of inclusion and innovation

In today’s interconnected world, which is inundated with rapidly developing technology offerings and enhancements, ensuring the workforce has the range of skills needed to both empower them and maximise their impact is crucial.

The same can be said for maximising the diversity of that workforce, bringing benefits resulting from the differing experiences and qualities required to drive a business forward in 2023.

The significance of diversity and inclusion initiatives extend far beyond mere representation as the goal to nurture a dynamic, inclusive culture has become increasingly important as businesses navigate the complexities of the post-Pandemic working world.

As the UK targets economic growth and attempts to solidify its position as a technology superpower, the value of women, and other underrepresented groups, should not be ignored but unleashed. These people – many with untapped skills and potential – can bring much needed fresh perspectives and experiences required for innovation, promote inclusivity, and show what is possible in the (never too far off) future.

The FinTech industry, in particular, has a unique opportunity to act as a driver for change. This is due not only to the solutions on offer – which help businesses to improve their operations and enhance customer service every day – but also the overall appeal of the technology sector’s association with high levels of creativity at high speed.

A revised approach

When looking at the diversity of the technology workforce, there is no denying that progress has been mad – but there remains an unequal representation of the population. According to Women in Tech, for example, females still only make up a quarter (26%) of those in technology.

A lack of role models, particularly at the most senior levels, is evident and gender pay gaps still exists, making it no real surprise that tangible change has been slower to come by than many would like. A realigned focus and a revised approach that prioritises policies and initiatives that support inclusion must be a business priority.

We live in a working world that is more fast-moving and flexible than ever before and progressive policies can help unnecessarily overlooked or marginalised workers to capitalise upon the benefits that this shifting work culture offers. The importance of policies that allow staff the freedom to manage the majority of their work-life balance more effectively, such as those centred around flexible working, should not be underestimated. Home working can have a hugely constructive impact on the ability of staff, especially women, with family and childcare responsibilities to contribute to business innovation and goals.

Maximising diverse representation is something that requires consistent focus, from recruitment through to retention – without it we are ignoring crucial sources of innovation. It is vital that effort is put into encouraging people with diverse skillsets and ideas to enter the technology workforce, as well as supporting existing employees with their continued professional development in areas they identify as giving future value, such as R&D, even if the potential may not be immediately apparent to everyone.

Advice for the future

For individuals aiming to embark on a tech-focused career, they should approach their journey with an open mind and proactive spirit. People should be confident in their abilities to progress their passions or interests within their field with self-education and support, such as mentoring. Barriers can be overcome by looking for and taking charge of the opportunities they desire.

This approach not only leads towards professional success but positions individuals as role models for future generations who wish to follow in their footsteps.

Maintaining authenticity when climbing the professional ladder is also key – bringing unique talent and personal qualities is an asset to be leveraged and celebrated. The rapidly evolving technology landscape requires diverse minds to drive innovation, and those wanting to break into the industry should be conscious of the exciting role they can play rather than fear the challenges.

From a business perspective, the commitment to bridging education and work in order to nurture new talent should be made evident through initiatives such as hiring graduates and collaborating with organisations that support young people from an array of backgrounds. These endeavours underline dedication to fostering genuine growth opportunities for professionals, regardless of their background or circumstances.

Ensuring these career development opportunities are provided, despite background, seniority, or location, and offering ongoing platforms for needs to be met and a range of voices to be heard, is more important to motivation, satisfaction and company culture than ever before. It is those businesses that show a true commitment to development by facilitating meaningful support and training, and encouraging differing ideas and perspectives, that will reap the benefits of innovation and an inclusive company culture in the long run.

Business and individuals must understand their role in promoting professional and personal empowerment, innovation, and genuine inclusivity in order to support others, and the industry, to thrive.

By recognising the benefits of embracing a range of backgrounds and perspectives, we ultimately cultivate an environment of true openness and collaboration. This leads to creating spaces where individuals can flourish and harness the transformative power of technology to shape the way forward.