It’s a methodology that helps you take big problems and break them down into smaller bits which you can fix individually. At its core is the idea is that we operate in complex systems and the best way to instigate change is to make lots and lots and lots of small changes to make a meaningful difference. I will give examples of how hacking has been used to accelerate inclusion and diversity in organisations such as Coca-Cola European partners while at an individual level tackling issues such as fear, leadership and loneliness.