Shirlaws Senior Partner, Ron Tanner will be delivering his masterclass in Coaching Skills, providing new concepts and skills that will elevate your business relationships.

Have you ever:

• Wished you could convey your message more clearly ?
• Failed to get your teams to implement your ideas?
• Tried to use deadlines and other pressure techniques to have your instructions implemented?
• Become frustrated, knowing you could communicate much more effectively but felt you lacked the skills to do so?

What you will learn:

• A variety of coaching skills and techniques which can be drawn upon in any coaching and management situation
• How to engage in and successfully lead difficult conversations
• When and how to manage and coach simultaneously
• A method to coach senior team members to empower staff to be more independent and take greater responsibility for their work while feeling more engaged
• Specific personal interaction skills to add to your existing management capabilities