Articles by Vanessa O’Mahony

Vanessa O’Mahony

With a 20 year career in sales, Vanessa is part of the EMEA Slack leadership team with responsibility for driving the development of the EMEA SMB market. She has a proven track record of exceeding pipeline and revenue targets, implementing business transformation across complex sales organisations, and developing top talent. Beyond Slack, Vanessa is also a qualified psychotherapist.

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How AI is reshaping customer experiences for SMBs

Small and medium-sized businesses (SMBs) face a unique dilemma today: deliver immersive customer experiences while tackling mounting costs in a high-pressure business environment.