What is leadership? Is it a gift or a skill you can develop? Can you learn how to be a leader, or is it a natural way of working? These are the questions I asked myself when I stepped into a managerial position for the first time. But after working with different types of people, I realised that the title of the position has nothing to do with leadership. I met brilliant leaders who were engineers or designers, and I also came across terrible managers at the C-level who had no idea how to build or inspire a team.