Eric Chiu

Eric is the Managing Director of FisherITS and shares his expertise in software licensing with clients to help protect their investments and operations in IT. A veteran of software licence compliance, Eric is experienced in the design and management of software licence compliance programmes for many top 10 software publishers and has led hundreds of enterprise-level licence audits. In recent years, Eric’s focus has been on giving strategic and tactical advice in establishing Software Asset Management to a diverse range of clients, from SMEs to large enterprises.

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Does your SAM programme deliver real business value?

A constant challenge for IT leaders is ensuring they see an appropriate return on investment from their Software Asset Management (SAM) programme. So, what can businesses do to ensure their SAM spend is providing adequate value as a result of improved decision making, cost savings and software licence compliance? Furthermore, when is it best to outsource SAM and licensing tasks, and what tasks should be maintained by automated SAM technology or an in-house team?