Articles by Chris Jones | Startups Magazine

Chris Jones

Chris manages PSE Consulting’s business and is well known in the UK and EU for his regular insights into payments innovation. He has spent the last 20+ years leading assignments for major clients during his time at PSE and Accenture. His specialisations include customer proposition development, market entry strategies and enterprise value creation. Chris is a highly effective communicator, with very strong analytical skills and able to deliver recommendations to C-level clients and company Boards. Chris regularly supports major enterprises, corporates and global digital merchant’s payments bringing new market perspectives and identifying fresh opportunities for innovation and expansion. He has also delivered payment assignments for Fintechs, banks and processors on topics such as: regulatory impacts, new acceptance methods, open banking, BNPL, gateway/acquirer convergence, and opportunities for M&A and inorganic growth.

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Why agentic AI threatens to break payments user experience as we know it

One of the starkest contrasts between the wealthy and the financially constrained has always been convenience – specifically, the ability to delegate. As people move up the economic ladder, they tend to shift from doing things themselves to paying others to handle them. Today, thanks to artificial intelligence, that same privilege is being democratised.