Barry Solomon

Barry Solomon, Former CMO at Sidley Austin and Current Vice President, Client Value and Innovation at Litera Barry has spent his career moving seamlessly between the practice and business of law, and working with vendor solutions designed to improve how law firms operate. As an associate at Sidley Austin LLP, Barry had the insight that law firms needed a legal-focused CRM to manage their client relationships and communications. Co-founding Interface Software, the maker of InterAction, Barry played an early significant role in the development of both legal CRM software and the best practices for effectively implementing CRM solutions for the greatest ROI. Barry continues to influence the evolution of CRM strategy as it expands to include the full picture of a client’s relationship with a firm. As CMO at Sidley, Barry partnered with Foundation Software Group to develop the first enterprise experience management solution. He provided strategic input and oversaw the rollout of the software to the marketing and business development team and firm as a whole, before leaving to become Vice President at Foundation (now part of Litera). Wearing the alternating hats of lawyer, entrepreneur, general counsel, law firm CMO, and software executive, has given Barry a deep and unique perspective on how technology can help firms differentiate themselves through a combination of people, process, and software. His expertise in leveraging firm data for competitive advantage includes firm intelligence, client relationship management (CRM), experience management, knowledge management, and BI analytics. In January 2024, Barry was honoured with the Legal Industry Lifetime Achievement Award at the 2024 Legalweek Leaders in Tech Law Awards.

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Garbage in, garbage out: how bad data can fool AI

In the realm of artificial intelligence, the adage of “garbage in, garbage out” holds more weight than ever before. 

Archives to AI: a knowledge manager’s guide to navigating the tech revolution

A law firm’s expertise and experience are central to its value, and firms that effectively manage and utilise information have a competitive edge. As technology rapidly advances, knowledge management (KM) has transformed from simple document-sharing systems into a critical function that shapes the way legal services are delivered.